Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Professional, knowledgeable and fast
March 31, 2026
Overall rating

Mike arrived and diagnosed our issue quickly, had the replacement part with him and fixed our issue in no time. It was a very pleasant experience! Thank you!

Nicole S,

York, PA
Good work
March 31, 2026
Overall rating

Friendly, nice, know want he's doing. I would recommend this service. Thanks.

Ernie C,

Compton, CA
Excellent Service
March 31, 2026
Overall rating

Prompt, experienced, and professional. They did a great job even though we decided not to repair it and just buy a new one. The inspection fee was worth it to get our options.

Jennifer S,

Smithville, GA
Maytag refrigerator service
March 31, 2026
Overall rating

Mark provided awesome service! He was polite professional, and informed me about the process from the beginning to the end. He is a real asset to the company!

Japri G,

Chesapeake, VA
Ibrahim was thinking outside the box.
March 31, 2026
Overall rating

I have been experiencing issues with the water dispenser on the refrigerator not dispensing water then later start dispensing again. The water solenoids have already been replaced. Ibrahim thought that the water dispenser line might be freezing up. Today he changed the freezer temperature from -1 degrees to +2 degrees. Keeping fingers crossed.

Larry H,

Elgin, IL
Service technician
March 31, 2026
Overall rating

Very nice 👌 professional and helpful 👍 knowledgeable ,punctual and efficient personable would recommend him to any one

Lawrence C,

Springville, IA
Excellent service.
March 31, 2026
Overall rating

Quick, knowledgeable repair by Robert. Robert is a pleasant, kind gentleman who did the diagnosis and repair. In and out with a minimum of fuss.

Brad S,

Mobile, AL
Fast, Thorough, and Reliable Service from Start to Finish!
March 31, 2026
Overall rating

I had a great experience with this technician! He first came out a couple of weeks ago to diagnose the issue with my refrigerator and took the time to thoroughly inspect everything and explain what needed to be fixed. After ordering the necessary parts, he returned promptly once they arrived and completed the repair. He worked quickly but was also very thorough, making sure everything was properly installed and running perfectly before leaving. I really appreciated how organized and efficient the entire process was from start to finish. It's clear he takes pride in his work and pays attention to detail. Highly recommend his service!

Jorge Q,

Trujillo, PR
Technician review
March 31, 2026
Overall rating

Very friendly. Wasn't sure of setting temperatures on the control panel. Gave extra advice on cleaning washing machine filter which I appreciated.

Francis D,

Searcy, AR
Fixed Kenmore fridge.
March 31, 2026
Overall rating

Efficient, knowledgable, good communicator. He had the needed part and fixed it immediately.

Karyl F,

Gastonia, NC