Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Broken ice maker.
March 31, 2026
Overall rating

Ethan persevered and finally fixed the problem by realizing one of the new parts was defective and replacing it.

Karen B,

Williamsport, PA
Service by Francisco
March 31, 2026
Overall rating

Francisco was very professional and explained everything that he did to repair the refrigerator. Would definitely request him for any of my repairs when needed.

Dabian G,

Baytown, TX
Friendly and efficient,
March 31, 2026
Overall rating

Norman sends his photo and estimated arrival time. Very helpful so customer is not left waiting all day.

Barbara L,

Kaneohe, HI
Lee
March 31, 2026
Overall rating

Early and efficient. Always does a good job when doing a repair.

Barbara L,

Kaneohe, HI
Rating
March 31, 2026
Overall rating

Very professional and knowledgeable. Explained and answered any questions or concerns.

Arthur B,

Milton, FL
Hilda Lopez
March 31, 2026
Overall rating

Excellent service. Very profesional and excellent Tecnitian. Very pleased with the service!!!! MOISES RATE : 5

Hilda L,

Carolina, PR
Service Tech vs Sears
March 31, 2026
Overall rating

Happy with the service tech Bowman however why does Sears ask to describe the problem in detail before the service tech comes for first appointment and not have any replacement parts with him. Instead he has to oder part that I already described in detail that I needed and make a followup appointment to install the part. Very frustrating.

Gladys G,

Mililani, HI
Homeowner
March 31, 2026
Overall rating

George was the absolute best technician we've ever had in our home. He was punctual, kind, professional and super friendly to our whole family. He had us up and running in no time. Sears truly has a tremendous asset. Thanks George !

Barbra H,

De Leon Springs, FL
Thanks
March 31, 2026
Overall rating

Excellent job by a skilled craftsman explained job with great care

Robert S,

Williamsburg, VA
Great Service
March 31, 2026
Overall rating

Jeff knew what he was doing and was fast. He explained what he needed to do and what he did when the job was complete.

Todd N,

Martinez, CA