Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Great customer service
Great customer service skills, very efficient, on time, and gave great guidance for the future
Shawn B,
Pembroke, NHBest Service
Louis has been here 3 times through the years on Kenmore Elite Refrigerator, new compressor each time. So it's a big, long fix. He knows his stuff and he's so personable. Thanks to him for always doing a great job.
Patricia K,
Columbus, NJReview of Jeremy
Jeremy was professional and punctual. He explained the situation to me and valued my time.
Chukwuebuka U,
Baltimore, MDFirst rate service - fixed!!!
Eric is a hero! Diagnosed the problem with my fridge and set about to remedy it. It now sounds good as new and is no longer leaking. He took the time to show me the source of the problem, discussed what likely caused it, and how to prevent in future. Very polite, friendly, respectful.
Susan W,
East Syracuse, NYGood job
Great service. Much better than prior experiences. Thank you for good customer service.
Zach S,
Nokomis, FLReview
I would to thank Jeff for a job well done. He helped restore the experience of getting the refrigerator repaired since the first technician did not properly diagnose nor order the correct part and canceled our first meeting. Even though Jeff had to come back because the previous technician had ordered the wrong part, Jeff was a pleasure to deal with and knowledgeable.
Aaron R,
Baltimore, MDVery knowledgeable!
John was very knowledgeable and repaired our refrigerator very quickly! Excellent work!
Valerie M,
Beverly Hills, FLThomas
Thomas was great!!! He explained everything to me. He has a young man named Tim he was training. He was great with him as well. Tim was very personable and listened to Thomas.
Cindy W,
Lake Odessa, MIVery good work and a nice gentleman
Came on time located the problem very quickly fixed it and told me how to handle it after he left
Marion S,
Baltimore, MDMarty
Very good. Prompt and professional, the intern he had with him was also very knowledgeable and professional.
Charlene M,
Rosebush, MI