Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Very great service
April 02, 2026
Overall rating

Great experience. He come out fixed my refrigerator and done a great job thank you so very much.

Amy F,

Greenup, IL
Review process
April 02, 2026
Overall rating

If you want more feedback, don't require a minimum number of words. Brevity is the soul of whit. Mike did a great job and was very pleasant.

Richard F,

Jarrettsville, MD
Review
April 02, 2026
Overall rating

Abib, was very knowledgeable and helpful. I would recommend him to anyone.

Terry G,

Franklin, IN
Refrigerator repair
April 02, 2026
Overall rating

Tony went above and beyond to try to get my refrigerator freezer repaired

Dale D,

Trinity, TX
Freezer repair
April 02, 2026
Overall rating

Karl was great!! Knew what he was doing & fixed it!

Dana S,

Daniel Island, SC
Great Technician
April 02, 2026
Overall rating

James was prompt, polite, conscientious, and respectful of my home. He took care not to get water everywhere (which was bound to happen given the issue with my refrigerator). James was super efficient and was able to pinpoint the problem right away. I truly appreciate his professionalism and friendly demeanor.

Erin S,

Ben Avon, PA
Moises is great. Sears is awful.
April 02, 2026
Overall rating

The service Moises provided was great. The scheduling system is by far the worst thing I've ever used in my entire life. Whichever executive at Sears approved it should be convicted of torture under the Geneva convention. It's seriously that bad. They cancelled my first appointment at 3pm the day the technician was supposed to come and claimed that it was at my request, and then it was absolutely impossible to find or speak to an actual person. The AI system gave me no options and was completely useless. Whoever did this should be arrested.

Joseph R,

San Juan, PR
Owner
April 02, 2026
Overall rating

Great service Thanks for keeping me informed all the way until repairs

Clyde J,

Bertram, TX
Donta was AMAZING 👍
April 02, 2026
Overall rating

Donta was very professional and arrived on time and answered all of our questions we were very satisfied with him👏🏽

Melva C,

Baltimore, MD
Refrigerator repair
April 02, 2026
Overall rating

Communicated service well, answered all my service questions and was thorough

Cam C,

Hagerstown, MD