Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Service
The technician who came to replace the part for our fridge did a great job. The issue have with your service company is that you given an allotted window time of eight hours which is hugely inconvenient to the homeowner and then you don't know the time that they technician is coming until that morning of the service it should be a four hour window.
Kathy M,
Fairfield, CTService
Craig was very professional and thorough. He was also very courteous.
Jose P,
Palacios, TXSamsung Fridge Diagnostic
Technician was on time and very professional and very Knowledgeable!
James H,
Stockbridge, GARefrigerator assessment
Nobel was professional and honest in his diagnosis of our refrigerator malfunction. He gave us good suggestions on replacements of our refrigerator. Also appreciated that he was not pushy when we declined the Sears warranty program.
Teri B,
Astoria, ORExcellent
Don was very knowledgeable of my problem. He helped with the ordering of the part I needed on Tuesday and finished the job this morning. I am truly grateful for Don and not only his knowledge but his expertise in fixing my problem.
James G,
Oak Park, MIHonest and Expedient
Rawle gave an honest assessment of our issue and thoroughly explained his proposed fix. He diligently worked on the repair, was extremely courteous with every interaction, and left the work area clean and respectable.
Daniel B,
Fort Lauderdale, FLGreat technician
He was both professional and very helpful. He went above and beyond what I expected. He addressed all the questions and concerns I had. You should have more technicians like him!
Jennifer N,
Hauppauge, NYQuick service
Daniel was pleasant and knowledgeable. He took time to answer my questions and explain the problem. I really liked getting such quick service! The "live " customer service rep Isobel was very nice and knew exactly how to help me! I do not like speaking to a AI "non" person
Ann G,
Millington, TNMuch appreciated!
Great customer service and a job well done, thank you!
Kerry K,
Delaware, OHExcellent service
Excellent service by Richard and great customer service ! Thank you
Veronica C,
Long Pond, PA