Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Excellent Customer Service
April 04, 2026
Overall rating

Michael was professional, knowledgeable, and helpful. He was able to quickly identify the problem and get it up and running.

Lisa K,

Patterson, CA
Great tech
April 04, 2026
Overall rating

Jose was great. However, contacting customer service sucks. AI reps hung up on me 4 times. Never got to talk to a human.

Edna M,

Long Beach, CA
Ice maker
April 04, 2026
Overall rating

Came when expected, he fixed the problem and was courteous

Steve J,

Acton, TX
Super nice!
April 04, 2026
Overall rating

Michael was very kind and did a great job when it comes to a tech he's definitely the one you want coming to repair your appliances!

Tara R,

Marquette Heights, IL
interior lighting out
April 04, 2026
Overall rating

Robert was friendly and knowledgeable and the repair was very quick. He even shared some tips on better ways to help maintain my refrigerator. Many Thanks

Loretta M,

Trenton, NJ
No time
April 04, 2026
Overall rating

He was able to adjust the refrigerator, that fix the original install! He was thorough

Paula B,

Las Vegas, NV
He tried to fix my refrigerator
April 04, 2026
Overall rating

My refrigerator was not working and he thought it needed a good cleaning so we cleaned it out but my refrigerator didn't work still after he left. It's been two days trying to get someone to come back to fix my refrigerator.

Alice B,

Orland Park, IL
Refrigerator diagnostic
April 04, 2026
Overall rating

Mark was very knowledgeable and provided us excellent service in helping us to decide whether to repair or replace our 9 year old refrigerator that quit working. He provided us with costs and risks associated with each option. Sears was also very quick and efficient in helping set up the appointment within one day of when our refrigerator went out.

Chris H,

Suffolk, VA
Fridge repair
April 04, 2026
Overall rating

Patrick was polite, understanding, and listened to my fridge problem. Kudos Patrick!

Terry G,

Winchester, OR
Fridge repair
April 04, 2026
Overall rating

Richard was very profession, soup, super league courteous and a great pleasure to have in my home, repairing my refrigerator

Remy S,

Kunkletown, PA