Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Mark
June 21, 2026
Overall rating

Very professional and explained what was happening. Seemed very knowledgeable

Kyle T,

Beaumont, TX
Awesome
June 21, 2026
Overall rating

Pablo was courteous, knowledgeable, quick and respectful of my home

Rita Q,

Clovis, CA
The best.
June 21, 2026
Overall rating

Anthony showed up on time and is extremely knowledgeable. He immediately got to work and diagnosed the problems with our fridge. He gave us a few options and an estimate of the repairs that needed to be done. Sadly, the fridge was done for but I wouldn't hesitate to recommend or hire Anthony again. Definitely a gem in his field.

Evan T,

Williamsburg, VA
Donovan is the best!
June 21, 2026
Overall rating

Donovan is seriously the best technician he always does an amazing job and is so respectful. We worked with Donovan multiple times and he always gets the job done efficiently. Absolute pleasure to work with!

Courtney R,

Colchester, CT
Excellent service
June 21, 2026
Overall rating

Matt was efficient. He arrived on time with the tools he needed, worked quickly and was done in no time.

Samuel S,

Jay, FL
Refrigerator repair
June 20, 2026
Overall rating

Excellent work repairing broken wires for our refrigerator's ice maker. I recommend asking for Drew as he understood how to correctly make the repair instead of replacing the entire door.

Kenneth C,

Greensboro, NC
Refrigerator ice maker repair
June 20, 2026
Overall rating

Mark does a fantastic job diagnosing the problem and searching for the parts to make the needed repairs! Wish you had more technicians that have his work ethics.

Susan H,

China, TX
Refrigerator water valve replacement
June 20, 2026
Overall rating

Both technicians done outstanding work They were very courteous Very well, please.

Daniel G,

Rossville, TN
David was great but I have issues with Sears
June 20, 2026
Overall rating

David is five star so none of the rest applies to him. David seemed not to know what service he was going to provide when he arrived. Better communication would help. Speaking of communication, why don't you apply all of the effort you put into the DAILY (for a week) appointment reminders into communication with contractors. I promise two reminders are all anyone needs: when the appointment is made and on the day of service. The rest is simply harassment.

Kevin K,

Bristol, WI
Service call
June 20, 2026
Overall rating

Will was on time. He called me when he was on his way and he arrived at the time specified. When about his work efficiently and cleaned up after himself when he was done. A very personable and caring technician.

Alan B,

Beaverton, MI