Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
57.6K
Average Rating
4.7/5
Refrigerator repair
Technician did a Good job, on time, experienced, clean up afterwards,
Ulises E,
Marlton, NJGreat service
Barry was prompt, very knowledgeable. He fixed the refrigerator problem
Pat F,
Milford, DEFridge Fix
Very friendly and professional. Knew what he was doing. Thanks Theodore!
David P,
Reeds Spring, MOCompressor repair on fridge
Excellent service. Great attitude. Friendly. Conscientious. Cleaned the work area thoroughly afterward.
Jason L,
Easton, PAComplaint of scheduling. The technician very professional
The technician was professional. The work was done quickly. The problem was with getting a technician here. I repeatedly told the "automated system" that the part was delivered on the 24th. The system noted that the part had not been shipped. I added a note that I had the shipped part. The full charges were paid in the amount of $666.54. The automatic system would schedule the next available date. However there was no technician sent to repair the refrigerator. This was done four times. I told the automated system that I was files a complaint and report to the BBB. Immediately automated system set the appointment for today for an arrival time between 11:00am and 1pm. Shortly afterwards I received a call from the technician.
Linda D,
Arlington, TXThorough
Ben arrived on time. He was thorough, and it appears the issue is resolved.
Tanya V,
Rio Vista, CAPerfect service
He did a great job and answered all questions. Very professional and knowledgeable.
Jacob G,
Johnson City, TNSamsung Refrigerator Not Cooling Properly
Made an appointment online with Sears Home Services regarding my less than 9 year old French Door refrigerator not cooling. Patrick was assigned for the repair diagnosis. He was able to determine that the problem was a fan not working properly. He provided an estimate for the repair and I almost fainted. The cost of a new unit is so high I approved the repair. The part was sent to my home and an appointment was made for the installation. Patrick installed the part and, at least at the time of this writing, the refrigerator is cooling again.
Howard H,
Port Arthur, TXRefrigerator/ freezer repair
Great job on fixing the refrigerator/ freezer good work. Good knowledge on repair.
Steven T,
Parkville, MDFriendly and efficient
Diagnosed the problem and resolved the issue swiftly. Took the time to ensure all possibilities were covered.
Rose S,
Buckeye, AZ