Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Great service.
April 07, 2026
Overall rating

Miscommunication before but Jimmy came out when he wasn't supposed to. Great guy to communicate with came out a second time and get us looked at and parts ordered. Came back out to do our service work and told us about the issues and what to look for in the future. I'd highly recommend him to anyone for their tech and I'll be asking for him to come back out for any future issues I may have.

George M,

Amarillo, TX
Fridge repair
April 07, 2026
Overall rating

After a terrible first experience, Michael came in, was able to immediately identify the problem, and promptly ordered the replacement pieces. Those came in within the next couple days and then came back and preformed the repair. He was efficient and while we have not yet waited to see if the repair worked, clearly put in the effort which I am very grateful for.

Jeremy O,

Groton, CT
Efficient and knowledgable
April 07, 2026
Overall rating

Happy to have been assigned Joanna who got on with the job and gave good clarity on what to expect.

Elizabeth C,

Incline Village, NV
Very professional and mannerable
April 07, 2026
Overall rating

The technician was very pleasant to talk to and he ensured me that they would get to the bottom of the problem.

Charles W,

Bloomingdale, GA
Great Service
April 07, 2026
Overall rating

John was knowledgeable, diagnosed the issue quickly & had it working in no time.

Sherriel J,

Malvern, AR
Fridge I gave up on
April 07, 2026
Overall rating

My refrigerator stopped keeping items cold on the top four shelves and then froze everything in the crisper and the freezer completely defrosted at one time and the ice maker stopped working. Mike was able to troubleshoot the problem. Order parts and conveniently worked around my knee surgery that I was having and just fixed it. I am very happy with the service I received. Thank you, Mike 😁

Dona D,

York, PA
GE refrigerator repair
April 07, 2026
Overall rating

Robert repaired our refrigerator quickly and efficiently. He diagnosed the problem and had the parts to fix it. Because the refrigerator needed to be deiced, he could not install the parts on the first visit.

James W,

Fort Walton Beach, FL
refrig repair
April 07, 2026
Overall rating

Stan did a great job explaining everything for this repair

Vikki Y,

Simi Valley, CA
Respectful and pleasure to talk with.
April 07, 2026
Overall rating

Pleasure and easy to communicate. Was a quick and easy.

John W,

Macomb, MI
Good efficient workmanship
April 07, 2026
Overall rating

Everything repaired promptly and technician was knowledgeable and friendly to us

Howard P,

Reston, VA