Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
58K
Average Rating
4.7/5
Excellent services
Excellent services, he provided outstanding service and guided us to a resolution.
Carlos H,
San Juan, PRRefrigerator
Professional and explained details on the problem and how performance will improve .
Blanca C,
Lutz, FLAwesome job
Drew always does a fantastic job! He always calls and knocks out the job quickly.
Bryan H,
High Point, NCRefrigerator
John was on point,shared knowledge with ease.enjoyed his intervention.thank you
Valeria S,
Ocala, FLProfessional Service
Josh has been the one bright light in our nightmare saga. In his first visit he was able to quickly diagnose our refrigerator and order the replacement part needed. Regrettably the manufacturer sent the wrong part and we were unable to rectify this before Josh's second visit. Thankfully Josh came to the rescue and was extremely sympathetic to our frustration. He chastised the manufacturer and was able to reorder the replacement part with a rush order and scheduled his repair visit to the earliest availability. Finally the correct part arrived and Josh confirmed this before his final visit, where he was able to quickly repair our refrigerator. He demonstrated exemplary service, courtesy, and knowledge. I would recommend him anytime.
Jeffrey B,
Tooele, UTKenmore elite repair
Mark was great. He was sent somewhere else which he did not understand why my ticket vanished from the computer. I expressed to him the urgency to have it fixed today. He made some calls and showed up at my door. He needs a raise! This shows his dedication to his customers!
Angelica G,
Downey, CARepair
Tam was an outstanding technician. Great customer service and great experience. Tam gets a 💯.
John C,
Maricopa, AZRefrigerator repair
Bad experience with AI. Human experience much better. Totally satisfied with Mike
Betty T,
Corning, ARSamsung fridge repair
Was efficient and changed what was needed in a timely manner
Kathy F,
Kenmore, NYSears Home service
Mr Juan was very professional n did his job in excellent fashion. He came in n went to work fast n expeditiously. Another great job by Sears n Mr Juan.
David A,
Bandera, TX