Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Homeowner
April 08, 2026
Overall rating

Excellent job! I was really impressed that they identified the problem, went to get the part, returned and repaired our refrigerator on the same day!

Susie H,

Mccordsville, IN
Excellent
April 08, 2026
Overall rating

Good work— kind and respectful. Sears has maintained good maintenance and repair service.

Maria F,

Casselberry, FL
JOHN
April 08, 2026
Overall rating

Great service! Very professional and courteous. Would recommend home service.

Elaine P,

Harrisburg, PA
Great Service
April 08, 2026
Overall rating

Juan arrived on time, and I walked him through the issue. After a short time troubleshooting, he was able to diagnose the problem and clearly explain the cost to repair it. Unfortunately, the repair cost was nearly the same as replacing the unit, so I chose not to move forward. There was absolutely no sales pressure—Juan completely understood my decision and was professional and courteous throughout the entire interaction.

Bill L,

Fort Myers, FL
5 stars
April 08, 2026
Overall rating

Excellent service level and exceptional knowledge of the product. Would highly recommend.

Jeffrey M,

Lewis Center, OH
Service call
April 08, 2026
Overall rating

Wayne was excellent. Verified the issue and suggested how to repair the refrigerator with a cost estimate.

Stephen S,

Lebanon, NJ
Very smart courteous and kind service man Tron Pn
April 08, 2026
Overall rating

I would recommend Sears just because Tron is a very nice man very knowledgeable courteous and attended to all my service needs I pretended to my refrigerator freezer. Thank you very much for having such polite service people working with you please keep Tron .P. if I could give him a raise I would give him a raise.

Minique L,

Norfolk, VA
Expertise and excellence
April 08, 2026
Overall rating

Willie did an awesome job of determining the underlying issue affecting our fridge, then went above and beyond to get it resolved quickly!

Jacob S,

College Station, TX
Jon J review
April 08, 2026
Overall rating

Jon did a very good job. Was able to make a quick diagnosis and fix the problem

Lilliam S,

Palm Coast, FL
Very Knowledgeable
April 08, 2026
Overall rating

Barry knows what he's doing and completes repairs correctly and efficiently. He catches things that others may have missed.

Terri D,

New Castle, DE