Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Very knowledgeable
April 09, 2026
Overall rating

Very nice and professional, they gave me realistic expectations for my fridge repair

Emily V,

Monroe, MI
Fridge all fixed
April 09, 2026
Overall rating

Jim came at the time expected. He was cheerful and helpful explaining all he was doing to repair our problem I am frustrated with the communication with AI though I must have explained 4 times what the problem was when asked on line and yet the problem was never relayed to the technician. It's a waste of my time to interact with AI

Linda C,

Old Orchard Beach, ME
Very good service…….!!
April 09, 2026
Overall rating

Most satisfactory response to settling the issue I had. Byron was very helpful.

Rita L,

Baton Rouge, LA
Very responsible and knowledgeable
April 09, 2026
Overall rating

The representative was knowledgeable; therefore, this time he was able to identify the issues and order the right parts to fix the problem.

Domingo R,

Mount Airy, MD
Refergerator
April 09, 2026
Overall rating

Manual, was very competent and provided information on the issues and the ways to fix it. We would ask for him again.

Lee B,

Houston, TX
Professional and Prompt
April 09, 2026
Overall rating

Joseph was great to work with and had my issue figured out in no time! 100% would have him help again in the future.

Trista M,

Kent, OH
Bobby was great
April 09, 2026
Overall rating

Bobby was great. Very knowledgeable and kept me informed of all possibilities, signed me up for warranty.

Roger B,

Rogersville, TN
Great
April 09, 2026
Overall rating

Super helpful and explained everything in a way that was easy to understand

Daniel S,

Streetsboro, OH
Very professional and kind!
April 08, 2026
Overall rating

Eric found what was wrong but Choice Home Warranty refused to fix it. We appreciate Eric's knowledge and his kindness!!

Kathy B,

Wichita, KS
Review for karen
April 08, 2026
Overall rating

Karen is extremely knowledgeable and takes time to explain what she is doing. Has a great attitude and is always prepared. Shows up on a timely manner. She is awesome

Ursula V,

Glorieta, NM