Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Refrigerator repair
April 11, 2026
Overall rating

Fantastic, smiling, very nice and very knowledgeble. Great experience with Sears.

Marlene K,

Shelby Township, MI
Refrigerator freezer repair
April 11, 2026
Overall rating

Our freezer was not keeping our frozen foods items frozen. Salvador diagnosed the problem and fixed it within a couple of hours. There was apparently a water blockage in the water line.

Charles W,

Murrieta, CA
Frozen Fridge Line
April 10, 2026
Overall rating

Enrique was punctual and very knowledgeable. He repaired my refrigerator unit and clearly explained the issue.

Thomas S,

Apopka, FL
Fixed our icemaker in our brand new Kenmore refrigerator
April 10, 2026
Overall rating

Extremely friendly and helpful gentlemen (both). Reviewed our problem and had it fixed in no time. Really appreciated their attitude.

Lawrence H,

Sand Springs, OK
Eddie went above and beyond for us
April 10, 2026
Overall rating

We had a clogged fridge drain. Eddie laid out all the options and we opted to have him clean it. It had kind of a domino effect: the drain was worse than he thought at first and took a long time, even though he had the proper tools (which we don't, yet) and then he reminded us (we'd forgotten) about cleaning the coils in the back. We pulled the fridge out and did that, and cleaned up the floor that only gets cleaned when the fridge is pulled out. Ick. There was a lot of taking things apart and putting them back together. He said drain cleaning is simple, but I am sure we could not have managed this one ourselves. We really appreciated his thoroughness and care.

Barbara C,

El Cajon, CA
Ice Maker repair
April 10, 2026
Overall rating

The technician arrived within the stated time frame. And was able to replace the part quickly.

Caroline Q,

Kingman, AZ
Fast, efficient and friendly repair
April 10, 2026
Overall rating

Josh did a wonderful job with my refrigerator repair. He was able to assess the problem, order the part reschedule rescheduled a follow up appointment after the part arrived and fixed the issue right away. He provided a detailed explanation of what caused the issue and how the new part he installed would work.

Deandra L,

Eustis, FL
Refrigerator repair
April 10, 2026
Overall rating

Excellent job quiet but effective! Did a great job. Nothing more to add.

Timothy J,

Satellite Beach, FL
Professional and helpful
April 10, 2026
Overall rating

Michael was professional, helpful and very kind. He went above and beyond at the appointment. Thank you

Margaret G,

Hartford, CT
Awesome!
April 10, 2026
Overall rating

He knew exactly what to do and did it quickly and correctly.

Scott M,

Texas City, TX