Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

Raul Saved The Day
April 11, 2026
Overall rating

Raul was great. He not only corrected the problem but he showed me how to take care of it in the future if it were to reoccur. Satisfied customer. MR

Marilyn R,

Humble, TX
Kenmore Refrigerator Repair
April 11, 2026
Overall rating

Technician Frank was professional and knowledgeable. He repaired the freezer on my refrigerator and it sounds good again. Thanks!

Sandra H,

Nashville, TN
Refrigerator repair
April 11, 2026
Overall rating

Our service technician was very professional and repair our items properly.

Victor C,

Fullerton, CA
repair icemaker
April 11, 2026
Overall rating

Barry was very professional. Totally satisfied with his work. He explained exactly what he was doing

James G,

Wilmington, DE
repair of samsung
April 11, 2026
Overall rating

Lawson showed up on time and was very cautious and knowledgeable, he preformed the repair in excellent time..we were very pleased with him

Burt B,

Magalia, CA
Service
April 11, 2026
Overall rating

Communication and attitude very positive, helpful with answers. Would recommend.

Bernard R,

Apopka, FL
Refrigerator Repair
April 11, 2026
Overall rating

Patricio could not find a leak from the refrigerator. He was very efficient, and pleasant.

Dee W,

Sonoma, CA
Replaced broken icemaker
April 11, 2026
Overall rating

Ken was very kind & professional. He did a great job!

Katherine T,

Sherwood, AR
Technician was great. Sears/Kenmore let us down.
April 11, 2026
Overall rating

Caden was very professional, thorough, and tried to be helpful. He did an excellent job and I highly recommend him. The problem for us came later when I needed to explore the compressor warranty, as there was no sticker to show 10-year warranty. After calling three "customer service" numbers provided by Kenmore -- one which was defunct -- I realized I was in an unhelpful loop. The Kenmore Customer Service representative could read Caden's report of his visit, but could not order the compressor under the warranty. I gave up and bought a new fridge from a different company. Caden was great -- the problem was Sears and Kenmore customer support.

Kristin L,

Madison, WI
Refrigerator issue
April 11, 2026
Overall rating

Addressed the issue with refrigerator. Came back to house as scheduled when parts delivered.

Lisette E,

Valencia, CA