Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

GE Ice Maker
April 14, 2026
Overall rating

Eric was very professional and kind. He addressed the issue and explained things in a way that was easy to understand.

Christopher C,

Manlius, NY
Fridge repair
April 14, 2026
Overall rating

Orett arrived on time and quickly assessed the problem and resolved it. He was very pleasant and answered all my questions. He is a valued employee.

Raymond K,

Boynton Beach, FL
Service technician
April 13, 2026
Overall rating

Mr. Garth arrived on time. He is highly experienced and checked and was able to correct the problem. Very courteous and efficient.

Harish W,

Pompano Beach, FL
Correct Water filter needed
April 13, 2026
Overall rating

Roman fixed my refrigerator door handle and showed me the correct water filter to order from Sears. After ordering the incorrect water filter three times, I am relieved!

Mary G,

Cypress, TX
Efficient
April 13, 2026
Overall rating

He got the part ordered and the fridge fixed in a timely manner. Figured out the problem quickly.

Dawn B,

Harrisburg, AR
Joel did a great job
April 13, 2026
Overall rating

He diagnosed the issue and later replaced our icemaker. Very happy

Julia B,

Prescott, AZ
Refrigerator Repair
April 13, 2026
Overall rating

Technician was very knowledgeable and very patient. He went the extra mile to make sure our refrigerator was well taken care of and working properly. Technician was on time and communicated very well with us until the very end of repair. I would recommend this technician for efficient service.Thanks for your timely response to service our refrigerator. Very friendly and hard worker.

Henry B,

Houston, TX
AI customer service needs some help
April 13, 2026
Overall rating

Joshua was very personable. He fixed our fridge very quickly. I have no complaints about the service. It's the AI portion. I need to have the option of talking to an actual person.

Kim K,

Spring, TX
Successful repair in tight space
April 13, 2026
Overall rating

Marshall did a great job replacing the component on our fridge. There was VERY little space to reach in to remove and replace the part, but he patiently and persistently worked to complete the job. He is patient, personable and a pleasure to have in our home. Thank you!!!

David S,

Seaford, DE
Excellent service
April 13, 2026
Overall rating

Polite, on time if not early and excellent work. Thank you Norman.

Amanda M,

Kaneohe, HI