Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
57.6K
Average Rating
4.7/5
Excellent
Robert is very knowledgeable and friendly, good person. If we need service next time hope. Not , please send Robert
Mahmud M,
Corona, CARoman's Service
Roman was great. He diagnosed the problem, ordered the part but due to the warehouse not paying attention to the fact that ours was an older model and the part ordered would not work without a newer model of another part, and said part would be here BUT could not be installed until Tuesday the 26th due to Memorial weekend, we cancelled the repair order. Twelve days without a working fridge is a long time, not to mention the food lost from the freezer. We liked Roman as he is personable, considerate and explains things very well.
James W,
Houston, TXMike S.
Kristopher R. was personable and professional. He advised me that the frost on the freezer side coils was normal in appearance. We discussed this refrigerators performance over the past 72 hours based on my freezer pictures and personal observations. Therefore, as the homeowner my conclusion is that, no diagnostic testing of the baseline freezer components ohm readings with a multimeter were apparently necessary. Further, no repairs were needed today.
Michael S,
Cary, NCSears repair technician
Technician arrived on scheduled time. He evaluated the conditions I reported about the refrigerator. He offered solutions and inspected the unit. He was very professional and courteous.
John M,
Douglassville, PAFast resolution
He knew the issue and was able to fix it very quickly.
John B,
Valdosta, GAA genuinely good human
The kind of technician I would be grateful to have for any service needs. Knowledgeable, friendly, personable, able to think outside the box for the best solution
Jeff P,
Richmond, ILAntonio is a great technician
Highly professional and knowledgable, prompt, efficient, clear communicator and friendly
Denise L,
Yountville, CAservice visit
Eliseo was courteous, efficient, and clear in his explanations. The only thing that could have been better would have him being able to fix my refrigerator. Apparently the damage was beyond the limits of the warrenty.
Mary K,
Gilmer, TXRate
Excellent service by Eduardo. Very professional and welcomed all questions . Very knowledgeable and pleasant.
Doran H,
Natalia, TXGreat easy service
Wyman was very professional quick, efficient and knowledgeable, fixed my issue in less than 30 minutes
Adrian P,
Jefferson, GA