Refrigerator Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

58K


Average Rating

4.7/5

On time and knowledgeable
April 18, 2026
Overall rating

Chris was honest and helpful in diagnosing and helping on my fridge issues.

Jerry B,

Soddy Daisy, TN
Sears Appliance Repair rocks!
April 18, 2026
Overall rating

I called for a service on my refrigerator and Sears sent out a very knowledgeable repairman named Joel within 1 day! The part came in very quickly within 2 days and repairs were completed after that. Impressive!

Hunt T,

Thomasville, GA
refrogerator
April 18, 2026
Overall rating

he did a great job, i like went h e come out

John B,

Port Orange, FL
Very nice technician
April 18, 2026
Overall rating

Was very kind to provide the true state of my refrigerator, what to expect after the repair and answered all my questions

Kaushan J,

Voorhees, NJ
Once He got here everything went well . Nice young Man !
April 17, 2026
Overall rating

Appointment was supposed to be between 8:00am and 3:00 pm finally got here at around 6:00pm. Did a GREAT JOB and corrected the issue.

Patrick H,

Red Rock, AZ
Very professional
April 17, 2026
Overall rating

He has done the home visit couple time's now, he is very professional, respectful and knowledgeable.

Yvette L,

Bloomington, CA
Thank you Mr. Madjid
April 17, 2026
Overall rating

"I recently had a fantastic experience with Sears Home Services thanks to Mr. Madjid, my refrigerator technician. I had a very complicated refrigerator problem, but Madjid was extremely knowledgeable and diagnosed the issue immediately. He was professional, friendly, and respectful, wasting no time to get the job done right. He was efficient and clean, and my fridge is running perfectly now. If you need a technician who knows their stuff and acts with professionalism, I highly recommend asking for Madjid

Abdol H,

Manassas, VA
Refrigerator repair.
April 17, 2026
Overall rating

Very good technician. Very friendly knew what he doing. Good experience.

George O,

Tifton, GA
Customer service
April 17, 2026
Overall rating

Our technician was good and polite. The parts he ordered were installed resulting in the repair of only one of our problems. He suggested I wait 30 days to file another service request to see if our extended warranty company would authorize the correct part to fix our remaining problem. I will be following his advice. I'm not sure why the part he ordered didn't work; however I noticed he had to use the old electronics for the back of the new display. That might be the reason why our problem wasn't fixed. The new paddle switch works fine and it seems to have fixed the dispensing problem we had.

William W,

Mccleary, WA
Great customer service
April 17, 2026
Overall rating

He explained everything tried to find a solution and worked with my warranty company.

Brian K,

Ham Lake, MN