Refrigerator Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
57.7K
Average Rating
4.7/5
John has been doing a great job
We purchased a Thor frig freezer at the end of last year and after getting two in with exterior damage, they finallye shipped one that had no exterior damage. Problem was, it would not stay cold or frozen, it only "cycled" thru these causing ice to melt and food to spoil. When I contacted Thor they sent John and he ordered new parts (compressor) from thor. Problem is Thor never shipped them. Though I had a case history on file with Thor, they would not respond to my questions online nor did they return my phone calls after they promised to send me "tracking info" on the parts for the next scheduled appointment. I let John know and he was the only one that seemed to be able to make something at Thor. So he got them to send the parts and give me a tracking number. However, Thor sent the wrong parts so John had to reorder and we are waiting on that tracking information now. So John has done a great job as he is the only one making stuff happen. I just wish I could say the same thing about Thor. He is also a cheerful, pleansant professional technician which is always a plus when you are in the service industry.
Dale B,
Fredericksburg, TXSears Home Service Technician
Nate was pleasant, courteous and answered all of my questions. I was satisfied with his diagnostic assessment.
Lucinda S,
Cleveland, OHOn time and knowledgeable
Chris was honest and helpful in diagnosing and helping on my fridge issues.
Jerry B,
Soddy Daisy, TNSears Appliance Repair rocks!
I called for a service on my refrigerator and Sears sent out a very knowledgeable repairman named Joel within 1 day! The part came in very quickly within 2 days and repairs were completed after that. Impressive!
Hunt T,
Thomasville, GArefrogerator
he did a great job, i like went h e come out
John B,
Port Orange, FLVery nice technician
Was very kind to provide the true state of my refrigerator, what to expect after the repair and answered all my questions
Kaushan J,
Voorhees, NJOnce He got here everything went well . Nice young Man !
Appointment was supposed to be between 8:00am and 3:00 pm finally got here at around 6:00pm. Did a GREAT JOB and corrected the issue.
Patrick H,
Red Rock, AZVery professional
He has done the home visit couple time's now, he is very professional, respectful and knowledgeable.
Yvette L,
Bloomington, CAThank you Mr. Madjid
"I recently had a fantastic experience with Sears Home Services thanks to Mr. Madjid, my refrigerator technician. I had a very complicated refrigerator problem, but Madjid was extremely knowledgeable and diagnosed the issue immediately. He was professional, friendly, and respectful, wasting no time to get the job done right. He was efficient and clean, and my fridge is running perfectly now. If you need a technician who knows their stuff and acts with professionalism, I highly recommend asking for Madjid
Abdol H,
Manassas, VARefrigerator repair.
Very good technician. Very friendly knew what he doing. Good experience.
George O,
Tifton, GA