Range Hood Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Gas range/ igniter
Jesse, it's taking over an hour and half to preheat to 350, and still not there. Turned top on incase of air in line. I have a temp gauge inside and it's correct via temp showing. Please advice
Debbie P,
Defuniak Springs, FLCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1729372725064
technician
i was quite disappointed with salvador. salvador couldnt find the information he needed on the front of the microwave and gave up. he said he cold not fix the microwave.
Abel C,
Lake Elsinore, CACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1729211642226
Sears; A Company That Doesn't Care
This review is for SEARS and not for its poor and confused technicians. Do not even think about it, go find another company. This company is cheater and fraudster, they will take your money on time but the service might take a year or more for a little work, while they trying to help you during these months, they continuously taking your monthly payments. I had a little issue with my Stove and I almost payed total price of that to SEARS and still my problem exist. I wish I never done it.⛔️
Babak H,
Ashburn, VACustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1729204722179
Poor communication
The gentleman was very nice, but couldn't repair my oven due to it not having a serial number available. This information could've been more useful before he showed up to save me from having to take time off of work for nothing.
Jeremy V,
Cameron Park, CACustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1728682569337
Did not assemble correctly
The oven door was not reassembled correctly. The screws are now poking through the front handle and the door does not close correctly. I need someone to return and replace the now damaged handle and properly assemble the door.
Josh N,
Lyons, COCustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1728682335099
1
Total waste of money . I was clear that this error message was intermittent . Said he couldn't do anything unless the error message was on the cooktop while he was there .
Curtis B,
Arnold, MDCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1728427508605
No one SHOWED up
This is the second time you have set appointment and said you came to my house and NO one showed up! Regina Wilson 7025757814
Regina W,
Eastover, SCCustomer service response - Dear Regina thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1728424143727
Dishwasher repair
Techinican had wrong work order and couldn't work on problem. Had to refill a claim and nobody has contacted us since.
John S,
Toronto, OHCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1728423880531
Didn't show up, tried to come unannounced 5 months later!!!
Our stove broke in March of 2024 They sent a refrigerator repair man Then they sent a stove repair man in May who DID NOT SHOW UP. No text, no call. My husband (a handyman) ended up having to fix it himself. We got a text in OCTOBER saying that our technician couldn't make it for our 5/10/24 appointment. Ummm... thanks for letting me know you never showed up five months ago. Then we get an email saying a technician is coming out today. Which they didn't. Literally the worst customer service in the universe. Would never ever recommend. Dishonest company. They do not stand by what they say they will do. I would leave ZERO stars if I could, but 1 star was the lowest it would let me. This company is a joke, and customers have to suffer.
Brandon O,
Hideaway, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1728344890839
visit from michael
geat service,showed up on time.very knowlegable.learned a lot.oven range okay
Stanley L,
Benson, NCCustomer service response - Dear, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1728161545238