Range Hood Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Complete failure. Should be a zero star rating.
Steven told me wife we didn't have 220 volts at the oven plug and recommended we call an electrcian. When I returned home and tested the breaker, the oven outlet and the electrical plug connections to the oven they each registered 220 volts. Steven didn't diagnose anything and in the process have me false information.
Stephen J.,
Fort Atkinson, WICustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1733006104781
Samsung Range with a GE part.
I asked for a Samsung part but technician said it was DUMB & STUPID to put in a Samsung Heater. I requested a replacement and he was rude disrespectful mean loud argumentative and downright refused to service my Samsung Applaince with a Samsung part and he also canceled my appointment and stormed out of my house grabbed the door know and tried to slam my door. Got loud outside in front of my neighbors.
Angela B,
Saint Louis, MOCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1732925640144
Repair my oven!
I was alone for Thanksgiving and wanted to start baking Christmas cookies and had the same problem I had before the repair! I could only bake two cookie sheets, after that all the cookies burned. I want someone here, hopefully tomorrow to get my oven fixed!
Natalie L,
Harrisburg, PACustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1732919522142
No service
We had a service tech come to our home ill prepared to fix our malfunctioning wall mounted oven. He promised to come next day with belp to remove the appliance from the wall. A no show and then they closed the sevice call withoutsolving the problem. Thanksgiving is next week and weare still without a functioning oven. Sears needs to make this right.
Julio A,
Knoxville, TNCustomer service response - Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1732434150024
No show! LIAR
This technician claims he contacted and left a voicemail. He never called or left a message. I lost a days pay bc of this tech.
Britney D,
Calera, ALCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1732324771643
No show
He didn't show up I do not live in Oakwood Hills. Your technicians have come to my house and never had a problem locating my home.
Barry B,
Oakwood Hills, ILCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1732227908835
Dissatisfied
He walked and touched the range, looked at it and said it was an installation issue. He didn't run any diagnostics at all.
Carolyn W,
Chicago, ILCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1731630534893
Service is awful
This person is condescending to us, not perform professionally. Speak rudely and not doing the work!!
Yan W,
New York, NYCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1731621210175
Review of repairman
The repairman pulled into my yard and sat there a few minutes. Eventually he left without even coming to the door. I have a ring doorbell and it shows that he didn't come to the front door. When I called Sears they said that the repair had been completed and that there were no open tickets. This was the second time a repair visit had been scheduled and the repairman had failed to show up. I'm very disappointed in Sears.
Raymond P,
Tallahassee, FLCustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1731363709783
Did not show up or call
Technician never came said he was on the way at 1 PM now 4 PM. He never showed up waited all day.
Vanessa G,
Darlington, SCCustomer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1731018898134