Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
Technician review
Drew is amazing! I would never havr anyone but Drew repair any of my appliances. This youngman is extremely knowledgeable especially with any Samsung appliances. He immediately diagnosed my stoves issues and had us back in service right away. Again he is thr best you will never go erong if Drew is your servicemen. Thanks Drew.
Ed J,
Kernersville, NCHome owner
Keith performed his job very well and was excellent communicating his arrival Times.6)
Nelson G,
Mcdonough, GAOven repair Sargent TX
Safe, professional and competent. Showed up on time and was pleasant to work with.
Todd S,
Bay City, TXExcellent service
2nd time Tim had a service call at our house. I was hoping Tim would be assigned when I placed the service call. Experienced and knowledgeable. I trust Tim implicitly.
Richard B,
Fraser, MIRepair
5 stars for sure!! He was timely, so friendly and helpful!! Would have him come to fix any of my appliances!! Thank you so much!
Lynda B,
Elkridge, MDExcellent service!
Arrived early, got to work right away and fixed the oven.
Daniel I,
Mililani, HIOven repair
Allow me to introduce myself, My name is Roger Mendiola. On Thanksgiving day our oven stopped working. I called American Home Shield the next day and requested service. American Homeshield sent Sears Home Services to complete the request. A technician arrived on December 1st, He performed diagnostics on the oven and determined it needed a mother board. Sears ordered the part, it arrived and they scheduled a December 4th appointment. The technician arrived at the WRONG HOUSE, took a picture of the house and did not even call me or text me. All I recieved was a text saying knock, knock sorry we missed you. Then I get another text that a technician will be here December 5th. I am waiting for them, and suddenly I recieve ANOTHER TEXT saying per my request the appointment is now Monday December 8th. I did not authorize a change in schedule. Come to find our Sears initiated the message because out of all of San Antonio there is NO TECHNICIAN in my area. On December 8th Neal arrived and though it took a while, he managed to repair our oven with some planning. Neal was very courteous, informative and very professional. On the other hand, your Ai customer service on the phone is HORRIBLE. Your company is fortunate to have Neal for human interaction.
Roger M,
Lavernia, TXOwner
Great job, he has a great personality and very knowledge of everything I needed to know.
Roslyn M,
Conyers, GAService
She was professional and nice! And very punctual, she knew what to do and in a timely manner. I give her a five. You need more of technicians like her.
Randalltamm G,
Chicago, IL5 is the best
He explained to me what was wrong he told me what going on with the stove I thank him alot
Jerelyn C,
Greenville, NC