Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.9K
Average Rating
4.8/5
Attempted Repair
After spending 1400.00 dollars my oven is still not working correctly. This tech was the first one to look at it and diagnosed it as the mother board which was replaced by another tech. He did not hang around long enough to see if it was working correctly after he replaced it. Robert came out again and told my wife everything was working correctly, which it is not. Very disappointed, you will be hearing from me.
Fred D,
Lindstrom, MNCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1774053012870
Magic Chef Oven
The service person was very knowledgeable and pleasant. Thank you for having TRAINED people working!
Esther M,
Los Angeles, CACustomer service response - Dear, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1773696377038
Not experience technician
Did not know what they're doing not satisfied service jdjdjdjdidid
Anisa O,
Seattle, WACustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1773436759527
Non visit on 3/11/26
why is it that the technician does not attempt to approach and fix the oven? Appointments are made and no one comes! Robert M never entered our home! Why do you not have technical help that wants to fix/repair the appliance? Why were parts ordered and now you do not even attempt to repair?
William W,
Bellevue, WACustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1773436570969
Stove
Wanter be technician comes to your house knock on the door. Do not call or ring the doorbell. Just take a picture said .No one was home twice. And today he's supposed to came back today to fix my oven and he sent a message said your technician has arrived, but I've been sitting in the yard all morning waiting on him and he's a no-show. I think y'all need to hire another technician that is one sorry technician. My oven been out for month and this so call wanter be racist,technician .Will never enter my property again
Robert H,
Rocky Mount, NCCustomer service response - Dear, We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1773177829438
very POOR Customer Service
Your tech was rude and he was told to leave. He said Sears will charge $1,000 to fix it but "I have my own company that will do it for 1/2 that price"
Douglas G,
Manassas, VACustomer service response - Douglas , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1772492085408
Outstanding Service
Jason was on time, personable, pleasant, responsive and respectful of our home. He took time to explain what he was doing and why. He also took time to share tips for cleaning and ensuring the appliance (stove/open) would perform optimally. He also shared tips on maintaining one of our other appliances. Very professional and courteous!
Annette J,
Bel Alton, MDCustomer service response - Dear, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1771023162133
Homeowner
Poor service Incompetent technician. Ordered a part for the oven but couldn't install it because he couldn't get a screw loose. It is frustrating to wait 3 weeks and be back at square one
Artensay W,
Williamston, NCCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1770094125732
Horrible service
Just got ripped off. Have a Bosch oven that needs repaired . The issue was that the outlet on the oven shorted and needed service . Because the tech couldn't find the oven in her phone database , she said she can't fix it. Wasn't her more than 30 min and didn't take apart the oven to look at it . Complete joke
Andrew G,
Santa Fe, NMCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1769823123291
Awful
complete ruined my kitchen flooring and didnt even tell me before he left. someone better be giving mea call to pay for this.
Marissa M,
Mosinee, WICustomer service response - Marrissa, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1769211543660