Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.9K
Average Rating
4.8/5
Maytag oven repay
I was disappointed with his report. All he said was that the oven needed a part that is not available anymore.
Judy M,
Sacramento, CATech was fine, scheduling was not.
The technician was efficient and got the job done. He cleaned his mess after him and there were no problems. However, the company and the scheduling were next to unacceptable. Before this appointment I had two no-show no contact appointments. The online service that customers are pushed to only works sometimes and there's very few phone numbers available in order to speak To a live person. This needs to be improved.
Alisha G,
Stratford, CTGood work but late
The work provided was great, he was knowledgeable and efficient once on site. However, he was an hour and a half later than the estimated time window I was given. I understand delays happen, but I was not contacted or given an updated service window. I tried calling and did not receive a response. I honestly thought he wasn't coming any longer. It was very frustrating.
Steve L,
Fort Worth, TXHomeowner
Removed things from the cupboard space to do the repairs, but did not put them back. I had to get a ladder to do it and I am 72. His communication skills need improvement. I had to ask what the problem was.
Beth Trimble,
Weeki Wachee, FLCracked stove top
He could have checked thr burners better. The guy living in apartment says burners got hot than cool off. He only ran burners for short time
Andy Wolf,
Beulah, NDMicrowave
My problem was not fixed I need it fixed I'm very disappointed that it was not fixed :(
Rohit B,
Corning, CAOven range not working
Unfortunately the service provided by the technician did not work out.The cost of labor plus parts was not worth repairing. I'm better off purchasing a new oven.
Carlos Zayas,
Chicago, ILMicrowave
The repairman assessed a problem with the microwave not working properly. He replaced a switch and the microwave worked as he tried it before he left my home. So, I tried to use the microwave immediately after he left using the automated system, to pop popcorn and the unit shut down. Tripped the breaker. At that time I called for repairs again. Another appointment has been scheduled for Monday January 29.
Nancy S,
Raleigh, NCSears appliance coverage
Not your Agents fault. I'm very unhappy with your yearly insurance that you offered. Always called me to renew my insurance. No one called. Interesting when i called no program like that anymore. Wouldn't renew my program. This is unacceptable. Offered me a whole new program that was more money. I am not going to renew now. You did the wrong thing to your customer.
Leon N,
Vancouver, WAYou all should study the equipment and not up sell earrantie
I was not confident we had someone who could analyze the oven. Overall a guess that a board and some other components were needed. I found out this model was made by Frigidaire, he said made by Kenmore. Training would be good.
Julie B,
Fredericksbrg, VA