Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.9K
Average Rating
4.8/5
Technician Visit
The Technician was prompt and professional and thoroughly explained the situation.
Derby T,
Memphis, TNOven repair
Allen did a nice job finishing the job. It took a long time to get the back-ordered parts. The issue was that I found multiple of them available online, including some at Sears Parts. Why would you not get it from one of those sources instead of waiting for weeks? It appeared to me as though you ordered refurbished parts, and the ones on line were new. Not my issue.
Gerald A,
Saint Paul, MNSharp Microwave repair.
You were prompt in setting the repair appointment and your repair technicians were timely. Unfortunately, the needed parts were not available and we had to cancel the repair. Not your technicians' fault. However, your communications with me were unclear and contradictory, causing unnecessary confusion.
Peter M,
Clarks Summit, PADouble oven repair
Jason was professional while working on the appliance. Unfortunately we attempted to use the oven today and we were unable. We have an error code and the oven will not turn on.
Steven P,
Ballston Lake, NYOven
My 23-year-old oven's start switch is working intermittently. Logan diagnosed the problem with the control board, which is no longer manufactured. He did not open the unit to see if corrosion, oil, or something else was causing the button to work intermittently.
Henry,
Daviscompedent
Oven was not working but technician did make it work again. recommended places where one can buy to replace. However this stove is only 7ears old.
John N,
Otter Rock, ORBuilt In Microwave Over
Although the repair was completed, I was highly disappointed that the microwave was not reinstalled on the wall, like I was told would happen. When they came to initially fix it, they took it off of the wall, and I was told that they would put it back where it goes after they fixed it. This did not happen.
Devin M,
Hutchinson, KSService vs Technician
Technician was competent, polite, and apologetic about delays and rescheduling. Service was unsatisfactory due to delays and resheduling..
Linda C,
Chattanooga, TNOur microwave works for now.
The 2 techs showed up, not together…they did fix the microwave for now. They both talked about personal issues and about other employees, not very professional. Also, 2 parts were mailed to us and they only used one and they took the other one, they said they had to return it…we had to supply a table for them to work on the microwave , they should have had a table and blankets…not real impressed…
Mike W,
Dunnellon, FLExceptional Service
Bruce provided exceptional service and easy to understand details in the diagnosing the servicing my oven.
RS,
Los Angeles