Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
Repair stove
Very professional, went directly to the service area checked and repaired.
Crystal B,
Midlothian, ILSears is awful!!!!
The technique did well. Sears, not so much... in fact I will NEVER use Sears again. Period. Full stop. The communication was horrible and non-existent: there is no way for an individual to reach a living person, if not via my home warranty, and even then they couldn't garner any information. I was promised follow up phone calls and/or emails to update me on the shipping of a VERY DELAYED PART (a part that I was able to find on many websites... with over night shipping no less). The scheduling of appointments was given a window of 8-5, with the first appointment date resulting in me getting a phone call at 4:45pm telling me the technician wouldn't be arriving. I could go on, but I've wasted enough of my time on this horrible company. No wonder Sears is truly dead.
John M,
Indianapolis, INowner
This repair is in a long list of requests. I can rate better when I determine that the oven works properly. The repairman was courteous, professional and appeared to be very knowledgeable.
Barry S,
Roopville, GAThe repair was smart/easy great job Mr Ronald
Great Job Mr Ronald now I can start prepping my Holiday menu lol
Linda J,
Hammond, LAJenn-Aire Oven repair
Excellent service. Arrived 30 minutes late. I would recommend him to others.
Albert C,
Groveland, CAHe did the best he can - given the circumstances
He did the best he can - given the circumstances and gravity of the problem at hand.
Raymond M,
Rio Vista, CAMaytag range 10162023
His diagnosis of the igniter was correct. He was here a short time. The door on the washer is in the schedule for repair. Part is here. Why did your system not allow him to fix this also. Save travel time 1 hour plus and a visit.
Gregory H,
Albany, OHHome owner
My complaint is NOT with the technician, who did a good job. It is with your centralized appointment system and your billing system it managed to get the spelling of my first name and also my last name wrong It also got my address wrong. Billing system rejected my credit card 3 times causing a fraud alert with USAA. Had to go through the techs phone to get bill paid on a different card. Apple Pay would have been nice and would have avoided all the confusion.
Al Fuller,
San Jose, CAOven repair
He repaired it very quickly. The only problem was is that seers was very slapdash in letting me know when he was going to come and actually scheduling the meeting except the very general way, but that I don't think it's his fault.
Jean A,
Bloomfield, NJMicrowave installation
Sears apparently quit installing microwaves, thus making my life a little more frustrating. If the company can't install, why bother with the microwave repair and service at all?
David M,
Ormond Beach, FL