Oven Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

6K


Average Rating

4.8/5

Dishwasher
July 23, 2024
Overall rating

Personable and knowledgable was to fix tthis old washer fast and efficiently.

Barbara F,

Troy, MI
Good Job But Hard To Understand
July 17, 2024
Overall rating

Fast diagnosis and repair . Checked other operations before departing.. Well done !

James W,

Leland, MI
Going beyond expectaions
July 12, 2024
Overall rating

Brian was great, he diagnosed the problem and then communicated the best way to handle it. Parts were an issue and needed to be ordered. A return trip was needed. Brian texted me and responded immediately. Great customer service.

Georgia M,

Morganton, NC
Oven repairs
July 08, 2024
Overall rating

Both he and his colleagues , Mike, repaired my over in a quick time and high quality. They even returned parts that were not needed and tolerated the pets .

Steve W,

Germantown Hills, IL
Great job
June 20, 2024
Overall rating

Very professional. Job well done. Very neat and tidy. Thank you.

Amy C,

Stockton, CA
Microwave repair
June 15, 2024
Overall rating

Fast service/speedy repair!! Great customer service!! Other than the mix up with not communicating about the parts that arrived at my house in turn causing my appointment to get rescheduled the service was great!!

Shannon L,

Delhi, CA
Microwave Owen combo repair
June 07, 2024
Overall rating

He did a good job but the Microwave door is loose and there are scratches on the oven door.

AS,

Greer, SC
Service given by Johnny W
April 13, 2024
Overall rating

Johnny W. was very professional and diagnosed the problem. He ordered the necessary part for the microwave oven. This part has not arrived. He also made a new appointment for April 11th but did not keep the appointment. Maybe it was because he knew the part had not arrived. He did not leave a message. Please advise me as to further service for the microwave.

Joan G,

Redlands, CA
Microwave Oven Finally Fixed
March 15, 2024
Overall rating

Eduardo did a fine job today replacing parts and troubleshooting error codes. He even took a suggestion I offered based on my own research. That turned out to be the final piece to the puzzle. Our Jenn-Air microwave oven is now back in service. While Eduardo showed perseverance and humility, the other tech who has been trying to service this appliance made several mistakes that stretched the repair time to 60 days. Ordering incorrect parts and failing to configure settings properly according to the service manual resulted in unneeded parts replacement and long wait times for part shipment. Had the correct parts been ordered and the proper service procedure been followed, this repair would have taken 2 weeks instead of 2 months.

Alan O,

Battleground, WA
Whirlpool Stove Oven
February 12, 2024
Overall rating

He was on time, very polite and explained how he was able to fix it.

Micheal D,

Malden, MA