Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.9K
Average Rating
4.8/5
Service
Excellent
Katie L,
Clinton, CTPleasant and knowledgeable service repair person, But !
They replaced both board controls and sensors and tested that they would work. However that night we had set the temp of the lower oven on 375 and it was over 415 when we started to put in the dish.I believe they should had tested the ovens to make sure they were working properly. I also found a day or so later a piece of the oven trim that got kicked under the cabinet and now I need the two screws to put in back in place. It is the bottom trim by the air exhaust. I will call ands if they can send it to me. So I tested the ovens on sever occasion and the Temp was always 25 to 50 degrees higher and made preparing meals in the oven veery difficult. I called today and was instructed to recalibrate the ovens, however that instruction was wrong too. I pulled out the manual and did reset the oven control board. It seems to be working now. However,I am disappointed since I also signed up for the appliance service contract.
Fred S,
Coral Springs, FL?
I was not happy with the all day window for his arrival. And the fact I couldn't talk to a person thanks Gary
Gary Eckert,
Trenton, NJWorks fast
James arrived when expected. He seemed more interested in getting the job done than getting it right though the oven he worked on does work.
Howard S,
Tucson, AZStove repair
Pleased with the end result NOT PLEASED WITH THE WAIT! He was an hour and half later then he said he was going to be!! Would have appreciated a call to say was behind!
Ashley S,
Moose Lake, MNTech
Okay, might need to be a little more specific and clear.
Hermann F,
Dover, DEStove repair
He did a good job.He also showed me how to to work the broiler on my stove.
Pier G,
Alorton, ILService Review
The service he provided was ok it just took 2 visits which could have just been 1. I asked them from the beginning to bring a fuse, but they didn't. I had to wait for the fuse to be ordered and then another 2 weeks for a repair appointment. It also wasn't clear that the appointment was in your system.
Coraetta S,
Discovery Bay, CAOven still not working
Tom was good but the oven could not be repaired. The part was left here and we are waiting to learn when the oven will be replaced. Please advise asap. We have been without an oven for a long time and what to be done with the part.
James M,
Kansas City, KSRepair Service
He called first and was prompt, friendly, knowledgeable and a swift worker.
Frank K,
South Holland, IL