Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
Communicative, Prompt and helpful
Luis called early in the morning and let us know he might be able to come early. He was there when he said he would be. Even though he was unable to fix our wall oven due to discontinuation of necessary parts, he did advise the part numbers needed and gave advice about how we might go about looking for them on our own. He did wiggle the oven out so I could take an accurate measurement of the cutout.
Cheryle M,
Dallas, TXSears Trchnicians
Charles T experience resolved my problem But the first technician misdiagnosed the issue which delayed the repair of my microwave for a month. The second technician was better and correctly ordered the right part. Overall my Sears home service experience was not good because of the delays in resolving my issue.
Peggy G,
Biloxi, MSGood and nice person
Wish he would have repaired it in one visit but things happen. He was pleasant and friendly
Linda B,
Kalamazoo, MIEfficient
Quick, polite and respectful. Got the job done quick! Thank you
Tracy B,
Natalia, TX4.5
Nice and did the work well. My text said arriving soon at 7:45 but he didn't arrive until 9:00. Soon to me would be within a half hour.
Chrissy E,
Chaska, MNExcellent service
Rodney was very professional. Help get the problem resolve now my ovens are running great. Thanks for the excellent service!
Donna H,
Monroe, NCRating for service by Patrick
Patrick did a very fine job evaluating the problem. He fixed what he could on the spot, and gave us the range of choices we could expect. Thank you Patrick….4 stars+
Robert H,
Eugene, OROven repair
Greg arrived on time after calling to confirm it was OK to come early. After evaluating repair need, part was ordered and trip made to get the needed part. After installing the repair part and testing the oven, work was finished. Greg was professional, courteous, and efficient. Thanks Greg. Dorothy
Dorothy R,
Lacey, WALate and Non-Responsive
While he completed the job quickly once he arrived, Jeo was 90 minutes late from his own estimation of arrival. Additionally, calls placed after he was 60 minutes late were never returned...even to this day. Jeo needs to communicate when he does not meet his own stated arrival time.
Consumer Advocate,
Harrisburg Area, PAOven
William was great and professional! Unfortunately, the oven continues to have the same issue, may we schedule a return visit?
Gisselle L,
Glendale, AZ