Oven Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

5.9K

Average Rating

4.8/5

Friendly guy giving good service
November 22, 2023
Overall rating

John was informative about the problem, answered questions, and provided expectations for next steps. He was professional and friendly.

John F,

Bayside, WI
Microwave fix
November 21, 2023
Overall rating

Taylor did a great job, figured out the Microwave problem was a latch limit switch and after testing, Microwave worked great. Thanks Taylor!

Ted K,

Prescott Vly, AZ
Problem solved/created
November 21, 2023
Overall rating

Joshua was great and fixed my fan problem quickly. However I thought I could put the door on when Joshua asked. However the latch retracted and I can't release it. I'm stuck.

Ronald R,

Williamsburg, VA
Repair stove
November 03, 2023
Overall rating

Very professional, went directly to the service area checked and repaired.

Crystal B,

Midlothian, IL
Repair stove
November 03, 2023
Overall rating

Very professional, went directly to the service area checked and repaired.

Crystal B,

Midlothian, IL
Sears is awful!!!!
November 02, 2023
Overall rating

The technique did well. Sears, not so much... in fact I will NEVER use Sears again. Period. Full stop. The communication was horrible and non-existent: there is no way for an individual to reach a living person, if not via my home warranty, and even then they couldn't garner any information. I was promised follow up phone calls and/or emails to update me on the shipping of a VERY DELAYED PART (a part that I was able to find on many websites... with over night shipping no less). The scheduling of appointments was given a window of 8-5, with the first appointment date resulting in me getting a phone call at 4:45pm telling me the technician wouldn't be arriving. I could go on, but I've wasted enough of my time on this horrible company. No wonder Sears is truly dead.

John M,

Indianapolis, IN
owner
October 20, 2023
Overall rating

This repair is in a long list of requests. I can rate better when I determine that the oven works properly. The repairman was courteous, professional and appeared to be very knowledgeable.

Barry S,

Roopville, GA
The repair was smart/easy great job Mr Ronald
October 18, 2023
Overall rating

Great Job Mr Ronald now I can start prepping my Holiday menu lol

Linda J,

Hammond, LA
Jenn-Aire Oven repair
October 18, 2023
Overall rating

Excellent service. Arrived 30 minutes late. I would recommend him to others.

Albert C,

Groveland, CA
He did the best he can - given the circumstances
October 17, 2023
Overall rating

He did the best he can - given the circumstances and gravity of the problem at hand.

Raymond M,

Rio Vista, CA