Oven Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

6K


Average Rating

4.8/5

Good Visit
February 20, 2025
Overall rating

The only reason Jeff did not get 5 stars was that the oven was too expensive to fix and that is not his fault. He was pleasant, polite, and well mannered. He was knowledgeable about the unit and let me know which parts were showing wear/unavailable.

Corliss W,

Danville, VA
Excellent Service By Expert Charles
February 10, 2025
Overall rating

Charles came in to check out my Whirlpool Microwave. The digital temperature gauge was burned out. Parts are NO LONGER made. Charles was very professional, nice, friendly & helpful. I would refer your company & Charles to anyone needing expert service. Thankful you sent this wonderful Technician!! This Microwave has been recalled & is NO LONGER sold. The entire Microwave must be replaced & a new Trim Kit purchased as the replacement Microwave & Trim Kit, are slightly a larger size & the new replacements to fit in pre-existing wall cavity, must be purchased. **Don's Appliance in Tyler, ask for Tommy, as they have the exact model of Whirlpool Microwave & Trim Kit replacements, are currently in stock. I need them replaced ASAP PLEASE! I am selling my home! See info below, I already sourced the replacements: Microwave Model # WMCS7024RZ Trim Kit Model # MTK2230PZ

Paula W,

Flint, TX
Call me when you're late
January 25, 2025
Overall rating

Hameed worked fairly fast when he arrived HOWEVER he spent just as much time on the phone. PLUS I think a phone contact from him or Sears is warranted if you are going to be late. 4 hours is a long time to wait and then another 1 1/2 hours is extreme. The tracker does not update timely plus a voice whether human or AI is better.

Kimberly M,

Rancho Cordova, CA
repair
January 13, 2025
Overall rating

Kevin was professional, informative and respectful. He's a very good technician.

Judy P,

Hamburg, IA
Good
January 10, 2025
Overall rating

Knowledgeable

William J,

Augusta, KS
Nico
January 03, 2025
Overall rating

Nico was professional and did a fine job!! He knew right away that the problem was just dirt. Didn't take him long either!! Thanks!!

Michele T,

Taylors, SC
Oven repair
January 02, 2025
Overall rating

A little later than I expected but got the job done

Keith G,

Bronx, NY
Home owner
December 30, 2024
Overall rating

Very polite. Was unable to fix oven. Could not locate replacement part.

Naioma N,

Basehor, KS
No comments
December 19, 2024
Overall rating

The oven is still not working. This is not good.

Larry G,

Raleigh, NC
Oven
December 17, 2024
Overall rating

I'm pleased with Samuel's service. Professional & courteous. Diagnosed the problem immediately and resolved it. ( Knows what he's doing unlike other technicians I have had during past 2- 3 months from Sears)

Dilip T,

Pleasanton, CA