Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.9K
Average Rating
4.8/5
Quick and no nonsense
Mitchell was very direct and no nonsense when it came to getting our oven repaired. The first time he came out he diagnosed it and ordered the parts, we received them, and he came out and replaced/repaired what was needed. Very focused and professional.
Joshua F,
Muncie, INVery helpful!
Bernard was great! Called before getting here. He was quick to fix my oven and get it working like new.
Alana F,
Weirton, WVExcellent
Very informative and personable
Dr. Angel DeLaCruz,
Shelocta, PAOven
STEVEN the technician is professional. His work experience & knowledge about how to solve the issue is of great importance to the customer and to Sears.
Camillo D,
West Chester, PAGreat service
The only problem is the update about arrival time was way off. First it said 11:30 and then it changed to 2:30 and he actually came at 10:00. What is the point of this update if it is so wrong. Some of us like to plan our days. The service itself however was great.
Jim S,
Ellicott City, MDGlenn
Glenn provided excellent service. He arrived and started immediately on the stove. He reviewed the problems and replaced the parts.
Faye H,
Cairo, ILGood service
Fine service. He didn't do anything to make ice maker work. I wish he had equipment to install part for ice maker instead had to wait until next week to have someone else install part.
Carolyn A,
Chino, CAKarl is great!
He was timely and very friendly. He did a good job explaining what the problem was and how to fix it.
Ted J,
N Brunswick, NJMark was great- Having other humans involved would help
Mark did a great job. However, not being able to communicate with anyone at the company is a problem. Everything is automatic and the online message requests went unanswered. Two problems: a part was delayed and their was no way to track it's status so a rescheduled appointment was guesswork. The 8AM to 5PM service window should at least be able to be narrowed the night before or first thing in the morning of the service.
John C,
Montgomery, TXSears tech
Very knowledgeable and pleasant person.I would at 5 stars.
Linette G,
Milton, DE