Oven Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

6K


Average Rating

4.8/5

He was very knowledgeable about what was wrong with my oven.
September 29, 2023
Overall rating

Great!, great, great, he did a great job to me on the repair.

Odessa McCaine,

Mobile, AL
Bryan was great 👍 5 stars all the way
September 29, 2023
Overall rating

Brian was courteous ,quick, very informative and helpful ,I'd have him back anytime.

Susan J,

Brooksville, KY
Andy the Man
September 29, 2023
Overall rating

Andy is always prompt, professional, and reliable. Gets it done. Go Andy!

DK,

Bath, PA
Hotpoint Range Repair
September 29, 2023
Overall rating

Walter was excellent in every way. Patient, kind and considerate. He took time to find out exactly what was going on with my stove.

Ricks P,

Hubbard, IA
Expedient Service
September 29, 2023
Overall rating

My oven was quickly repaired and tested on site. It doesn't get better than that.

Robert M,

Harker Hts, TX
Oven
September 29, 2023
Overall rating

Charles was very personable and efficient, knew exactly what to do. He is excellent at his job.

Edward R,

Buffalo, NY
9-29-23
September 29, 2023
Overall rating

Matthew was polite,professional,knowledgeable,and explained everything to my satisfaction. Good job

John H,

Cedar Rapids, IA
Great technician, lousy procurement systems
September 29, 2023
Overall rating

Herb made 4 trips here to repair an oven, only to discover the part he attempted to order multiple times is no longer manufactured by Electrolux so the system automatically changed it to a different part. Herb made sure to give us a 100% refund, and truly was disappointed we had to go through this experience over the past 4-5 weeks. Needless to say, I am extremely frustrated with the procurement system, and the entire Sears customer service experience. I attempted multiple times over this time period to talk to a human being. Each time, I was transferred and/or on hold for 15-40 minutes. And here I sit, still with a non-working oven! I am planning to buy the part on my own and have it installed by a local technician. Never again will I call Sears Home Services!

Barbara B,

Kents Store, VA
Fabulous service provider
September 29, 2023
Overall rating

I spent 22 years in customer service and sales and I can tell you Tony. It was probably one of the best service providers that I've met and I can't even tell you how long. He answered all of my questions, provided options and went out of his way to make sure that I had what I needed and wanted. I'm getting ready to make another appointment and I hope that I'm fortunate enough to have him is the service provider.

Marie H,

Grand Rapids, MI
Efficient and accurate.
September 29, 2023
Overall rating

Kevin was timely in his arrival, and efficient and accurate with his diagnostic. Sadly, the cost of repair was too prohibitive, but that it is beyond his control.

Colin M,

Newburyport, MA