Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
Oven temp gauge
Shane was very professional, knowledgeable and friendly. I appreciate your communication about the arrival time.
James C,
Ridgecrest, CAexcellent!
Very thorough diagnostics and professional repair. Much appreciated. Thank you!
Jason L,
Phoenix, AZOven igniter replacement
William was very knowledgeable. You could tell he had a lot of experience. He was very efficient. He made sure oven worked after part was replaced. He was very friendly and polite.
Patrickbrid Q,
Memphis, TNExcellent
Paul is excellent. Kind and professional. He has worked on several of my appliances and fixed them well
Justin W,
Edgewater, MDKnowledgeable
He knows his stuff. We will definitely him use again.
Marilyn S,
Perry, OKPat is the best!
I was happy to end this experience with an experienced tech. Up to now it has been just this side of inhuman. Well - that's due to AI, actually. Not a human to be found. We had no shows due to AI. We had a tech scheduled to come between 4pm and 1am. Trying to reach anyone by phone - forget that. Four numbers for Sears service found online - none works. It's clear you've trotted out AI when it's not ready and you are using all of us as beta testers. So for the boneheads who made that decision at corporate - zero stars! But Pat? The best. He deserves a raise.
Linda M,
North Plains, ORService by James D
Just had a perfect service call with James D. He was polite, knowledgeable, and solved the problem quickly and efficiently. You are fortunate to have him on your team.
Frederic S,
Portland, MERobert T Repairman
Mr. Robert came out to repair my microwave. The first time he came he had to order a part. The second time he came he replaced the part; however, the microwave still did not work. He advised me that the control panel was not working and it is not made anymore. He let me know that I would hear from the warranty company to explain the next steps. Mr. Robert was prompt, knowledgeable, pleasant and arrived as promised.
Rhonda P,
Matthews, NCThanks so much
John came a few days ago. Looked at our oven problem, ordered a part and was to return in 2 weeks to put the new part in. The part arrived yesterday and he had a full day and still arrived at 8pm today to fix the oven. Heats up great! Thanks John!
Robert S,
Port Townsend, WAMicrowave technician
Waiting 58 days to replace a fuse on a microwave, plus having the wrong parts shipped, and canceling the appointments twice is not acceptable, but Robert the technician was great. He explained very well, what exactly happened , and order the right part.
Elise D,
Cottonwood, AZ