Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
One of the best Service Techs around!!!
Tom is/was very polite and customer friendly. His 35 year career with Sears Service speaks for itself. He was thorough, knowledgeable and is welcome any time we need our appliances serviced!
Peter F,
Mcmurray, PAGreat Technician
John is great. My concern with the microwave issue is it took 3 visits to repair it and 2 different technicians. John completed the initial visit and ordered parts. The parts arrived and a different technician arrived to install them. The second technician determined 1 part was not needed and didn't install it. He also ordered an additional part that was needed. On the third visit, the new part arrived and John installed it. The microwave works and is currently fixed. However, John mentioned that it may stop working in the near future because the part the previous technician didn't install and canceled will be needed because the one in the oven is wearing out. So, I will probably have to pay an additional service charge to my home warranty company to have that replaced when the oven stops working; which doesn't make me happy. The probability that the part will fail and John's expertise is correct is quite high since the microwave is over 15 years old. Just a suggestion, can't the same technician stay with the repair job from start to finish? The repair lacked continuity because there were 2 highly experienced technicians trouble shooting the problem with their own knowledge, skills, and abilities. If John was the only technician, it may have been 3 visits but the microwave would be repaired and the potential for another parts failure would not be a concern.
Roxie B,
Vail, AZVery knowledgeable
He was very knowledgeable. I was definitely confident with his competency.
Pat M,
New Windsor, NYFixing oven
He done an excellent job on fixing my oven and in a timely manner
Marlene T,
Pikeville, KYOven
Did a very good job. Very professional in his job.
Gale A,
San Antonio, TXsears hone service
gilbert was great! checked all my appliances, and fixed some that needed fixin…very friendly and clean. was a pleasure to have him work on our items!
Debi T,
Whittier, CAOven Microwave built
Michael was wonderful and tried to fixed all the mistakes Sears was making with my scheduling and billing. His hands were tied, however. I am very displeased with Sears and will never call Sears again for service. I would use Michael again if I could without dealing with Sears because he did a great job and was courteous and helpful.
Nancy A,
Tucson, AZSamsung Range Service
John was promt, polite and professional. Took care of things and provided great info.
Christopher B,
Prescott Vly, AZGreat Service
Carlos been here previously to repair or perform maintenance. He's always friendly and professional.
Gerry G,
Port St Lucie, FLOven repair
Eric did the repairs I had requested. Looked over my oven and gave me good advice concerning my oven. He was very respectful and easy to talk with.
Dedra H,
Concord, NC