Oven Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.9K


Average Rating

4.8/5

Fixed my oven
January 19, 2026
Overall rating

Very professional, fixed my old GE oven and now it works great! Very happy

Maureen M,

Kingston, MA
Oven broken
January 19, 2026
Overall rating

Brian was great, everything else was awful. From getting rescheduled multiple times by the AI, to it taking over a month to receive the ordered parts I'm extremely disappointed in the experience I've had. I might have been able to get the issues resolved sooner, but there was no way for me to reach an actual human, I just kept getting stuck in a loop with the AI. This entire experience was super frustrating and makes me not want to deal with sears anymore. Not having a way to speak to an agent and explain an issue that the AI is not programmed to handle.

Nikki D,

Hellertown, PA
The best service technician
January 19, 2026
Overall rating

We are so happy that Joe has been our service technician. He has a wealth of information from years of experience and technical abilities. He has completed the repair of our wall oven and given us advice on what to do if we experience other issues.

Denise Z,

Toledo, OH
Repair done quickly
January 19, 2026
Overall rating

John arrived and got right to work. Job completed efficiently.

Ted J,

Brazil, IN
Arrives on time, is professional, does an excellent job
January 18, 2026
Overall rating

I've had Kris assigned to service us for many years. A man of many talents. This time he was here to replace the main oven's lower level heating element on a 30" slide in Bosch Dual Fuel Range. This range does not make removal and replacement of this element it an easy job. But Kris knew exactly what needed to be done and had it replaced and tested in a little more than an hour. I was horrified at the look of the literally burnt up element. I was lucky to have avoided a house fire. The electrical element came out literally broken in pieces!!! He made sure the new element preheated and operated on both regular and convection selections. I'll use Sears again this spring for our usual Lawn Tractor maintenance and blade change. Thank You Sears. I can always count on you to take care of us.

Lee W,

Gladwin, MI
Great Job
January 18, 2026
Overall rating

Daniel was prompt, had great technical knowledge, quickly diagnosed the problem, showed me the problem, went over my options and then ordered the parts to fix the stove and came back two days later and fixed it. Highly recommend him

James P,

Alachua, FL
Oven repair
January 18, 2026
Overall rating

Excellent and knowledgeable technician! I will definitely contact again for my appliance service needs

Christie B,

Stanhope, NJ
Great Service
January 17, 2026
Overall rating

Joseph came to the house, diagnosed the problem, ordered the part and fixed it. This is how it's done.

Charlotte S,

Sparks, NV
Service Privided by Casey
January 17, 2026
Overall rating

Casey was friendly, yet professional. We would recommend him to our friends!

Gail H,

Colorado Springs, CO
Oven Shuts Off While Cooking
January 17, 2026
Overall rating

Rachid was thorough and efficient with evaluating electrical and heating elements and explaining my options!

Michelle G,

Sterling, VA