Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
He was very pleasant
Very knowledgeable. .Answered my questions. We would invite him in to our home again
Ralph L,
Benicia, CAExcellent
He was very courteous and knew exactly the problem. Excellent
Alma P,
Amarillo, TXReview
Brian did an awesome job. He is very knowledgeable on the old electrical systems. I was very impressed.
Jody B,
Yuma, AZGreat job
Job well done! He was fast and knew his job very well!
Angel Bush,
Akron, NYExcellent Repair Professional
Steven was very professional, highly knowledgeable, friendly and efficient. He took great care in repairing our wall oven housed in a cabinet. Very pleased with his work.
John G,
Naperville, ILgood service
tony took thed time to sort out the problems with the old oven and gave us valuable guidance on our alternatives
Verner N,
Livingston, TXProfessional and fast service
Quickly diagnosed and addressed the issue with my oven's ignition. Works great!
Lauren M,
Beacon, NYKeegan is excellent but ...
Sears needs to make a few changes and the first is communication! We made a call for service on a Monday and got a first appt time for Sat - even though Sat was our 61st wedding anniversary and we had plans we needed our stove repaired - in the four days before the appt time we received on our computer three reminders - like we would forget - and the appt time is anytime between 8 and 5 - so we waited by the phone all day and checked at 4:30 to see if we were to have a repairman that day and on line were told that the repairman would be at our house at 8:03 (huh?) p.m. so we waited some more and by 9:30 were pretty sure nothing was going to happen that day - we checked the computer again and it showed that our appt was between 8 and 5 - so then I called all the numbers for Sears that I saw on line and only got recording and was told on one recording at I " had missed my appointment" - so on Sunday I spent quite a long time and finally got a customer service number and was told I had to reschedule as our technician was over booked - that operator did reschedule me for the next day, Monday - between 8 and 5 but we got lucky and got Keegan early on Monday who fixed our oven immediately - so you can see with one phone call from Sears on Sat that they were unable to come that day would have made such a better difference and impression. Communication is key to most businesses staying in business. Sears has a very long way to go in that vein. And again, our technician was outstanding and had nothing to do with the fiasco - and a person answering the phone would have made a two day mess avoidable. But Sears got their money and that's what it's all about today.
Mary W,
Clarksburg, WVMicrowave Repair
Rodney was awesome. He was very attentive to his work and completed it in a very timely manner. A job well done.
April G,
Concord, NCOven repair
Alex was great! He took care of my problem same day, was very polite and explained everything he was doing.
Dawn R,
Tucker, GA