Oven Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

6K


Average Rating

4.8/5

Broiler repair
January 22, 2025
Overall rating

The technician gave a description of the problem and solution

Jeffrey A,

Chesapeake, VA
Microwave repair
January 21, 2025
Overall rating

Tech was on time, friendly, and fixed the problem super quick!

Robert K,

Dandridge, TN
repair
January 21, 2025
Overall rating

james quickly dianosised the repair and corrected the problem in a few minutes

Doncynthia S,

St Petersburg, FL
5 for Junny
January 21, 2025
Overall rating

He was excellent. The job turned out to be harder than expected, though he got it done. I would enjoy him coming to my house if I get any more repair requests.

Cindy L,

Kailua, HI
Excellent service!
January 21, 2025
Overall rating

Donald is absolutely a rare find! He is one of the best technicians Sears has! He is very thorough and detailed with his findings and explanations. He took the time to explain why our oven was irreparable. We are so pleased that he was our repairman and feel absolutely confident about the results and his recommendations. Mahalo Donald!

Kelly S,

Honolulu, HI
Timely and Courteous Sevice
January 21, 2025
Overall rating

We discovered an issue with our oven late on a Monday evening. We were able to schedule a next-day appointment online, and by Tuesday Dennis came to give us a diagnostic quote. He was very efficient, professional and courteous. While we didn't pursue a repair at this time, we do think the diagnostic was worth the money, and we will definitely keep this service in mind for the future.

Felisha K,

Belleville, MI
Kitchen Aid oven repair
January 21, 2025
Overall rating

Tran was on time, proffessional and knowledgable. He serviced our oven and gave us some helpful advise. He was great. thank you Tran

Geoffrey W,

Trabuco Canyon, CA
Russell review
January 21, 2025
Overall rating

Russell was great. He arrives when he said he would. He was gracious and knowledgeable. He went straight to work and told us what was wrong with the oven and how he was going to fix it. He put everything back in place. We hope he is the one that comes next time we need a technician. Kudos for Russell. Thank you.

S McAllister,

Toccoa, GA
A positive for the tech, a complaint for the company
January 21, 2025
Overall rating

Alex arrived timely, got straight to work and fixed my problem. He was very pleasant. However, I felt Sears wasn't reading any of the communications they were asking me to provide. received a few emails and constant texts asking me repeatedly to describe my problem (which I did over and over), and constant asks if I wanted to change my appt to earlier. I continued to explain I couldn't do earlier because the part I ordered wouldn't arrive until the date I had scheduled. I felt like everything was auto generated and no one was reading my messages. Even Alex was surprised to learn I already had the part and just needed him to install it, when I had communicated that several times in my text messages.

Debbie S,

Newnan, GA
Thank you
January 20, 2025
Overall rating

With people like Donald Sears come through again. Thank you very much.

Jeff J,

Mililani, HI