Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
Oven
He was very professional and friendly. He knew what is was doing .
Pam H,
Bryant, ARJob well done
Hi , He was on time and did his job professionally and care.
Jean P,
Stoughton, MASears technician
Patrick is very great in doing his job. He is very knowledgeable and explains what needs to be done to my Appliance.
Mary K,
Oakland, CAWALL OVEN
John was very professional,friendly and knowledge.Explained what happen and how things worked.
Jeff F,
Pr Du Sac, WIService technician
He was great, but the service was horrible. The wall oven went out over 3 weeks ago I received a technician and he serviced the job soon after he left the oven started the loud noise and we could not shut it off I called and they said they would send someone 2 or 3 days away. The noice stopped, started beeping again. A technician came back and replaced the computer in the oven. Soon after the oven started beeping again. I am very disappointed in the service Company. When Jesus came he worked on the oven and he said the part was defective. He had to replace the part. The service person I spoke to was extremely rude and not helpful at all. I asked to speak with someone over him he told me there was no one. When this contract is done, I will never use this company again.
Carol T,
Inglewood, CAGreat service!
Service man was prompt and courteous and explained service that was done to my satisfaction.
Kimberly B,
Parma, OHGreat service!
Shane was very thorough in diagnosing the issue with our oven.
Kristine H,
Marshall, WIHome Service
The service technician was very polite. He also cleaned up after he was finished. I appreciate the good service.
Mary M,
Homeland, CAN/A
Mark was very knowledgeable and upfront about part that needed to be replaced.
John C,
Orland Park, ILQuick fast, reliable service.
On Saturday we realize that our top oven of our Kenmore door oven was not heating up properly. The unit itself has to be at least 15 years old and this is not the first time that we've had this problem. I contacted Sears Repair service Online. and made an appointment for Monday morning. I was notified that I had an appointment between 8 AM and 12 PM. At 9:45 Edward call said he will be here shortly. He identified the issue that we were having with our oven not heating up check to make sure he had the part at Edward also make sure everything was working properly with the oven and quickly proceeded to make the repair after letting me know the cost of the part and repair. There was a question in regards to the model number and serial number, but he was able to verify that through the customer service line. The total repair job took no more than an hour and now our oven is working properly. Having this repair done was much more affordable than purchasing a new oven comparable to the current model that we have once again high praise to Edward the technician for his customer service and his professionalism.
Timm G,
Elkins Park, PA