Oven Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

6K


Average Rating

4.8/5

Oven Ignition
May 19, 2025
Overall rating

It was an ordeal with receiving a broken part but our technician was very good at getting the situation resolved!

Geoff H,

Terre Haute, IN
My Oven is fixed.
May 18, 2025
Overall rating

I was inundated with unsolicited texts and emails about Sears services that I don't need or want. The techs are over scheduled. The first appointment the tech was 2 hours past the appointment window. The second time, he had 30 minutes to go. Not his do. Sears fault. Michael was great but overworked. This experience just reinforces my policy of avoiding purchases from Sears unless it is a legacy appliance.

Mary M,

Indianapolis, IN
Best Customer service
May 17, 2025
Overall rating

Bob's years of experience with stoves and people gives him 5 starts! He asks questions and shares his diagnoses and recommendations in a very professional and feelingly way. You guys at Sears need to fix your on-line systems. Each time I requested an update on your link and put in my phone number your computer answered, "We don't have any record of your phone number." How could that be as you texted me for two days. Bobs great...your management and systems need help!!

Whitney M,

Hanover, NH
Excellent
May 16, 2025
Overall rating

Very courteous and very efficient

Victoria M,

Sonoma, CA
Very pleased
May 15, 2025
Overall rating

We had to have the control board replaced in our microwave. Raymond was very professional, pleasant and efficient. He wasted no time diagnosing the issue. He went above and beyond by checking other components of the microwave to make sure they were functioning properly. A part was ordered and it arrived the next day. Raymond came out today and replaced the part. Took him no more than 5 minutes. He tested the microwave to make sure everything worked as it should!

Ronnie T,

Cleveland, TN
Excellent
May 14, 2025
Overall rating

Warren was great! Diagnosed the problem quickly and fixed it on the spot.

Tom,

O Fallon, IL
Appliance Repair
May 14, 2025
Overall rating

Very nice young man. Too bad your company charges so much for repair or I would have had Greg do the job. Hope you enjoy the 119.00 charge for nothing, really!

Mary H,

Vail, AZ
Dino was the best!!!
May 14, 2025
Overall rating

Dino fixed my stove. My stove didn't want to cooperate with him at all but he was patient and took care of everything!

Eric J,

Blue Springs, MO
J. Hughes
May 14, 2025
Overall rating

arrived promptly and completed repairs in a timely manne. Thank you

Duncanandje H,

Apple Valley, CA
Excellent service person and very knowledgeable
May 13, 2025
Overall rating

First of all Steven is a very nice person. And he explained clearly in a language that I could understand what he was doing to repair the stove. We need more repair people like him

Cheryl F,

Maysville, KY