Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
Good job
Thanks Kyron for the repair. Very professional and courteous. A+
Peter P,
Staten Island, NYGoogle job
Paul was professional. He diagnosed and repaired the stove quickly. Good job!
Dianne C,
Erie, PAExcellent
He discovered the issue right away and was able to fix it.
Kathy M,
Santa Fe, NMGreat service
Jason was friendly and explained what happened and what he was going to do to fix it he was someone I would want to work for me if I had a company
Phylissa B,
Elberta, ALOven repair by Joshua
This was my first claim that I had to submit through American Home Shield Zhan Sears was the entity that was selected to make this Repair. Everything in the process went smooth. The tech was very professional and the work was done. Very timely.
Armin S,
Pleasant Hill, CAExcellent Service
Tech Paul was on time, polite, and excellent at his craft. I highly recommend!
Michael D,
South Dartmouth, MAGreat experience
Jim was on time, knowledgeable, polite and friendly. He explained what he was doing why the appliance was not working and told me what my options are. Excellent customer service.
Christopher Y,
York, MEHonest and Reliable.
FIVE PLUS for Mike and David. Great technician!!! He and another technician, David, came by today to repair the bottom element in the top oven of my double wall oven. Explained everything. Took great care to protect all surfaces. NEGATIVE FIVE for Customer Service. The frustration is with scheduling. All you get is an AI assistant doing all the scheduling. My appointment was rescheduled 4 times. It cancelled one appointment after I sat home all day waiting. Another had to be rescheduled because AI didn't schedule the helper. Then I couldn't apply the coupon I had. I called Sears Home Services. Talked to someone who was obviously in another country. All I was told we can't do anything the Service Order is closed. The repair just left within the hour. No wonder Sears went out of business. Wonder how long Sears Home Services will last.
Leonard P,
Salt Lake City, UTFantastic Human
If I ever go through sears home services again, I would want Mark. He explained everything he was going to check clearly and efficiently.
Alex K,
Milford, NHMicrowave repair
Your technician was very knowledgeable about appliances. He knew the exact parts to order and got it done in a timely manner. If I use Sears again, I hope he's the repair man.
Karen H,
Denison, TX