Oven Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
6K
Average Rating
4.8/5
Oven bottom coil burned into pieces
Nice guy. Did excellent work. Arrived promptly. Would use again.
Linda B,
Monroe, LAVictor was great!
Victor was great. Sears on the other hand are not getting my business again. After almost a month of my parts being delayed, they finally scheduled my oven repair. We had to call and complain first. When the technician finally came, they had not given him the parts required. To get the parts would have cost over $100 more than they were originally quoted. Again, Victor was terrific and helpful, but sears is not to be trusted.
Kendric M,
Shawnee, OKSamsung oven
Patrick was great. Took time to explain what the problem was and why it happened. My complaint is with the process to get the appointment. Long wait times, multiple messages asking for information that had already been provided. Return appointment to replace the part that failed was canceled with no reason given. Resulting in again long wait times and being passed to two different departments to get everything on schedule again. Than again the multiple messages asking for information that was already provided.
Linda M,
Ocean Shores, WAProfessional and helpful
Tom did a great job. My oven is back in working order. I'll use Sears Home Service if I need help with an appliance repair.
Cynthia F,
Jericho, VTTrustee Chairman
Steven did an excellent job and was very professional. He was very knowledgable!!
Brian S,
Birmingham, ALSeamless process
The over the phone diagnostic was a great start (part needed to be ordered) and Patrick was patient (we had a small glitch at the security desk), efficient, and communicative. He called me to let me know the oven latch was replaced and working.
Gregory P,
San Francisco, CARange repair
Excellent, prompt ,knowledgeable, friendly and efficient. Will use your services again.
Louis J,
West Columbia, SCHe rocks
He was kind. Patient and explained all very well. Love him
Thomas K,
Mamaroneck, NYExcellent Service Call
I got the text in the morning and Brian was right on time. He's an excellent technician diagnose the problem really fast and the service was done before I knew it. The price was a little high, but definitely worth it. Thank you!
Jason S,
Phillipsburg, NJoven repair
Repair guys were polite and professional. We had to order parts and schedule a second appointment but things went as planned and everything went very well. Thank You for great costumer service.
Dale S,
Canton, OH