Microwave Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.6K


Average Rating

4.7/5

Andrew's Performance
July 03, 2025
Overall rating

During several visits to our home, Drew consistently presented himself with courtesy and professionalism. Sadly, the problem with our microwave proved impossible to repair. However, Drew's efforts to make the repair never dissipated.

Robert R,

Gibsonville, NC
Good guy
July 02, 2025
Overall rating

Good guy he did everything he could although I'm still concerned about our microwave. It's old and it's glitchy sometimes it heats more than other times sometimes less at the same setting. But of course he couldn't ascertain that just being here and trying it a couple of times. Everything in our kitchen is from Sears and it was the best at the time. So he told me if something goes wrong with it they're not going to have any parts to fix it. That being the case, what will they do will they replace it. Please answer my question

Ron M,

Oceanside, CA
Microwave
July 01, 2025
Overall rating

It was a pleasure having William come to our home and look at our microwave. He was patient, and very personable. He ran all the necessary tests, and even though he found nothing wrong with our micro, he was very thorough and he has our vote of confidence. If the microwave fails to function properly again, we will ask for William to come and look at it.

Mark A,

Hamlin, NY
Microwave
July 01, 2025
Overall rating

The technicians were very polite, knowledgeable and efficient. They explained the problem very well.

Graciana A,

Alexandria, VA
Service
July 01, 2025
Overall rating

Very positive. Efficient friendly professional service. Very impressed with the competent work.

Constance W,

Wimberley, TX
Rodney was great
June 30, 2025
Overall rating

Very professional and courteous. Helped get process started to replace microwave

Tyron N,

Harrisburg, NC
Excllent
June 29, 2025
Overall rating

Saul was very experienced in his examination of the microwave problem. He advised what the repair would be. He was vey patient with me explaining the Sears Home Protect Program and it was really appreciated. Very good repair service man

Barbara B,

Addison, IL
Helpful
June 27, 2025
Overall rating

Friendly and helpful service. He talked through multiple options as our next step.

Danielle G,

Minneapolis, MN
Microwave
June 26, 2025
Overall rating

Performed his job to the best of his Ability despite some confusion

Jane S,

Erie, CO
Very knowledgeable
June 26, 2025
Overall rating

He was prompt. And he was very knowledgeable about my appliance.

Joy J,

Arcola, TX