Microwave Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.6K
Average Rating
4.7/5
Fixed microwave very quickly
Excellent service. Very professional and communicative. We appreciate coming on short notice.
Kerry K,
Puyallup, WAOven repair
We were very happy with Stacey's work... He was very courteous and addressed the problem quickly. We would give him 5 stars...
Rosemary W,
Springfield, MOMrs.
Brian kept me posted on his arrival time and once here he got right to the problem and fixed it. Very professional.
Annette B,
Yuma, AZAnthony was the only good part of this service experience.
Anthony came and diagnosed the issue with my microwave and order the parts needed to fix it. Unfortunately, this is when the run around started with getting the parts and being told the parts could not be found and that my microwave would have to be replace. In the meantime three parts were delivered one about two weeks after it was ordered and the other two came together. In between that my appointment kept getting rescheduled and after making calls, I was told some other part could not be found and that they were starting the process to replace the microwave. After two weeks of no response I called back and it was escalated again to have the microwave replace even though I still had an appointment for 7/30/2025. The customer service person told me to ignore the appointment, but I took a chance and accepted the appointment hoping the three parts that was delivered would fix the problem. I was fortunate to have Anthony be the retuning technician and he did a great job fixing the problem and explaining what was wrong. He was very personable and clearly loves and is really good at what he does.
Kevin C,
Covington, GAmicrowave repair
Very polite and knowledgeable. Called before arrival. Did a good job.
Kathryn S,
Omaha, NETech Service
Ralph was great, professional, and knowledgeable. We are very pleased
James H,
Pueblo, COLg microwave
Very informative, knowledgeable, professional as well as friendly. Got the job done in a timely manner.
Darlen P,
Myrtle Beach, SCMicrowave repair
Ray was very polite, friendly and professional. He took care of my microwave problem with efficiency.
Pat C,
Dayton, TNZachary Knowledge
Zachary was a very confident technician who willingly shared his thought concerning our microwave and refrigerator .Parts that were sent earlier in the week were installed. We will see him August 12 for another appointment to complete all tasks.
Albert S,
Warren, RIVery helpful and professional.
Would recommend this service and Sediq as well. Explained exactly what the problem with my appliance was.
Mario B,
Alexandria, VA