Microwave Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.6K


Average Rating

4.7/5

long time customer
October 31, 2025
Overall rating

Kamron T resolved my microphone issue in a timely manner he was professional and friendly have been a customer for many years

Rachel M,

Dothan, AL
Jason was fine. Service was terrible.
October 31, 2025
Overall rating

After 7 actual visits and multiple cancelations by a & e without explanation I now have a working microwave. Jason apologized over& over as did every other human i was able to speak with yet none had the ability to one thing besides apologize. Words don't fix appliances. After more than 15+ years with you you've lost my business due to extremely bad service. Wake up

Mary K,

Cantonment, FL
A good experience, once the technicians arrived
October 31, 2025
Overall rating

Nico and his two helpers were polite and thorough. However, it has taken two months from the time I requested service for technicians to get here. During this time, you rescheduled four service appointments.

Richard M,

Biltmore Lake, NC
Replacement of humidity sensor
October 31, 2025
Overall rating

Jason and his trainee were excellent service men. They were timely, professional, efficient, courteous and respectful. Thanks for a job well done!

Cyril J,

Lewes, DE
5 stars
October 29, 2025
Overall rating

John went above and beyond to keep us informed and provide exceptional service. You are fortunate to have such a dedicated employee.

Judy G,

Prescott, AZ
Awesome service
October 29, 2025
Overall rating

Sayed F was absolutely awesome. He arrived just as promised, was very careful with his work, extremely competent, answered all my questions. I could not have asked for any better service or person. If I could give him a 10, I would! Since I can't do that, I think you should consider giving him a raise in pay. You're not going to find better than him. Tom Schafer

Thomas S,

Linden, VA
Customer
October 24, 2025
Overall rating

Brett was a pleasure and very kind. He took his time to do his job.

Frank W,

Buffalo, NY
Repair Microwave
October 21, 2025
Overall rating

John was excellent at diagnosing the problem, ordering the correct parts and repairing the unit. He communicated well during the entire process. Richard, the AI robot, was a major disaster.

Jim H,

Punta Gorda, FL
Microwave repair
October 21, 2025
Overall rating

Austin did an excellent job! Diagnosed the problem, ordered the part and completed the repair. No issue to report.

Danny M,

Clarksville, TN
Isadore ----The Best Serviceman,Ever
October 20, 2025
Overall rating

Isadore is a top notch serviceman!!He knows his job and is an extremely pleasant person. He is definitely a valued employee.

Dorie A,

Elwood, IL