Microwave Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.6K
Average Rating
4.7/5
House
This what your technician make them do: « My insurance Based on the information provided to us by you and the Service Provider(s) assigned to your claim, it has been determined that the failure does not constitute normal wear and tear. » It just making noise because is old 2012 amana. Look like we broke the microwave
Beck V,
Bartlett, TNCustomer service response - Dear Beck thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1700260290263
House
This what your technician make them do: « My insurance Based on the information provided to us by you and the Service Provider(s) assigned to your claim, it has been determined that the failure does not constitute normal wear and tear. » It just making noise because is old 2012 amana. Look like we broke the microwave
Beck V,
Bartlett, TNService for Mirowave
He was very rude to my husband and me--over stove mirowave and all it needed was a Fuse--He did not do anything ---Talk loud outside about he been in better homes than this--neighbors was outside and heard him---He was just nasty----do not send him again---and do not pay him----no stars----
Willie H,
Hyattsville, MDCustomer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1699569894072
Rude technician
Extremely rude. Left from the entrance without coming inside the house. Refused to check the appliances. Departed angrily. Shouldn't be sent to anybody's house. Previously he came to check a oven but couldn't fix it.
Amirul C,
Naperville, ILCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1699131263067
Microwave repair .
very bad experience from Sears. Since 2011 I have been a customer of sears master protection plan. my microwave not working for more than a month four Technicians came and looked they said the parts are not available. the agreement is if the parts are not available they have to replace new microwave but Sears doesn't want do that. I am not going to renew the agreement I don't trust this company anymore. Jaison Abraham
Jaison A,
Allen, TXCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1698797492410
Microwave is STILL not working
Jeff did two thumbs up that the microwave was fixed and left. We didn't have a chance to heat up a cup of water to see if it works for ourselves before he took off. This is the 2nd time he "repaired" it and still failed. We are now without tge use of a microwave for two weeks!!! Sucks!!!
Dorothy D,
Concord, CACustomer service response - Dear Dorothy thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1698442621279
Whirlpool Micowave
Not very happy second time Choice Warenty sent Sears out and they say because the model and serial number are not on my microwave they can not fix it.. He was gone less than 5 min called Whirlpool and gave them the serial TR7 43 49 and they gave me the model # WMH53521HZO sent me the parts list and the manual..........
Tammy L,
Goose Creek, SCCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1698184561331
Horrible
He really lied and said there's no way to fix the microwave because the sticker information is no longer present when there's info on the back and inside of the microwave per the manufacturer Samsung
Stephanie P,
Maple Hill, NCCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1697837283042
Ding dong the witch is dead
Based on my experience with the company contracted to maintain appliances bought at Sears stores in Hawaii, don't wait on them to get your appliances fixed. Expect that after at least three scheduled appointments he will tell you he can't fix the appliance, go buy another one. To placate you he will tell you he will put in an order saying the equipment is beyond repair. It really isnl't so. It's just that he either doesn't know how to troubleshoot and resolve the problem.
Robert G,
Kaneohe, HICustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1697837219345
Microwave
I hope to never have to use your company for a repair at my house.
Patricia H,
Corp Christi, TXCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on 1697579278405