Microwave Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.6K
Average Rating
4.7/5
Microwave repair
Two things of concern. 1 - The necessary part was not ordered and the tech had to come a second time. 2 - Having a 9 hour window to show up is unheard of. Hope to never have to use your service again.
Barry B,
Lake George, NYLeft microwave with loud noise
He is generally unfriendly, unapproachable and my microwave makes a very loud squealing noise it didn't make before. He flies away so fast I couldn't catch him.
Andrew G,
Pittsburgh, PAMicrowave repair
Technician had little regard for customer home. Left trash from empty wrappers & boxes on the kitchen floor. One of the technicians was standing up on the dining room chair while making his repairs. Please bring all your equipment when making repairs. Step ladders etc.
James S,
Woodbridge, VAMicrowave
The tech didn't put the microwave back together right,I need to have someone to come back and fix it
Sondra W,
Stockton, CAmicrowave repair
The repair was not done because the needed parts were not available. I was charged the same amount that I would have paid if the repair had been done. I thought it was expensive and I should receive a discount. I do not blame the technician for this.
Joy V,
Laredo, TX???
He was not able to repair ice maker. Seemed not to have enough knowledge. He vacuumed the compressor coils with my vacuum and said "let's see if that works ?" Numerous appts have been scheduled but not kept. The issue has not been resolved.
Linda B,
Rineyville, KYPoor performance
After 2 plus hours could not fix microwave. Did not have proper tools or experience for hard wiring. Company should have inquired about the wiring before accepting the job.
Marjorie R,
Mapleton, UTExtended Contracts
Repair was fine but your changed policy's on renewing my contracts is not favorable for customers. Your new contracts are way too expensive! It is bad enough you don't always get a Sears repairman!
Mark D,
Staten Island, NYDan
All dan did was put a cup of water in turn on nothing happened. That night i was getting sparks again . I am afraid to use it and was disappointed that that was the only thing could be done. I am not sure what else can be done to check. I will check about me getting one on my own. Cause I do not feel safe using it.
Sheryl S,
Broomfield, CORate service
The technician did not even pull the unit out and look at it. He took a picture and said "oh that's old, can't get parts for it."
Harold P,
Morganton, NCCustomer service response - Harold , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1782509728018