Microwave Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.6K
Average Rating
4.7/5
Microwave Inspection
Technician was told about reported electrical shock. Prior to inspecting, technician commented that an electrical shock was not possible from the door/control panel area. Unit was then plugged in to power source and technician attempted to recreate the shock hazard by wiping his hands over described area. Technician could not replicate the hazard and said that there was nothing else he could do and left. Technician was not very friendly and did not appear to be willing to further troubleshoot the problem.
Marion G,
Victoria, TXFinally
Once the technician arrived, the process was swift, effective and productive, so my issue is not with John, however, it occurred on the third appointment date. The previous two appointments were no shows and there was no communication. Communication shows thoughtfulness and that you are considerate of the customer. I did not feel that at all. In the 21st century, and with effective technology available, it is difficult to imagine that Sears is unable to do better and update service calls so people are not wasting time and days waiting for service. It is unacceptable.
RSVP,
Garner, NCMicrowave display stoped working after the servic
Russell fixed one of the problems with the microwave- it heats food now. But , unfortunately, after immediately the repair the screen stopped working.
Bulat G,
Davis, CAMicro wave repair
Was told replacing light bulb was cosmetic and bad light bulbs are not covered under my insurance. Really??
Maureen F,
Sarasota, FLMicrowave control panel
David came to replace the control panel in the microwave. He was polite and worked quickly. After he left, First use of stove with microwave vent fan on, the window of the microwave held condensation between the glass. It could not be wiped off. It took time for it to dry up. Unacceptable!!!
T. S,
Bolton Landing, NYMicrowave fan Doesn't stop.
This is the 2nd time that Don came to look at the microwave. What Don does is to see what Google tell him what to do. If that's is the case of using Google to repair your appliances, no technician would ever be need it. He did not do anything he came with Google already. He did not check to see if the thermostat is working properly and needs to be replaced or perhaps the panel is going bad and may needs to be replaced? I am not a technician but at least I would check the above mention it.I feel bad for our community with this type of services that Don is providing. Thank you.
Roberto U,
Springfield, ILNot good
Did not get to see him. Called him right back. But he didn't turn around.
Michael B,
Kilgore, TXRepair of Kenmore Microwave
Delroy analyzed the microwave problem (door latch equipment), made the repair, tested the unit, reset the time on the unit and was out the door in about 30 minutes. He even found a way to reduce the cost of the repair. I could not have been more pleased with his professionalism, ability, and customer orientation.
Tom O,
Briny Breezes, FLMicrowave
Very professional. Replaced parts that were ordered by previous technician. Unit continued to blow fuses. He did not know where to go moving forth with repairs. He didn't do any further diagnostics.
Steven R,
Gulfport, MSMicrowave Door Replacement
The install and service was really really nice. My only issue is that he left the old door in the box in the middle of my kitchen.
Kimberley C,
Westchester, IL