Microwave Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.6K
Average Rating
4.7/5
Hard working
We were happy to have 2 hard working techs. They completed the repair by replacing parts. The only reason not a 5 is that the microwave was working before the repair and afterward the latch was broken and now the unit doesn't work until the new parts are ordered and sent. So can't use the microwave, have to have another whole day used up waiting for the technician. We have waited for the repairs for nearly 4 months. Now we wait longer.
Terry M,
Bloomingdale, ILIt wasn't Norberto it was young t
He was great but getting him there was impossible your customer service was terrible. I had an appointment and no one showed up twice. Your not ever able to speak to a person to check on things only a computer that never can answere your questions
Mike E,
Newport Beach, CABroken microwave door
Unable to fix and much to expensive to repair, just buy a new one
Annette C,
Austin, TXMicrowave Repair
This is the third visit from someone. Number 2 guy did not have a clue evidently. Allan did a good job.
Timothy J,
Maineville, OHDiagnosed Microwave
Very knowledgeable and courteous…. He knew what the problem was and it had to be replaced.
Raytheon S,
Montgomery, ALMicrowave Repairments
Very knowledgeable of their skills set and complete the job in a timely manner .
Eddie H,
Ruther Glen, VAMicrowave issue
The repairman checked used his tools to determine microwave fuse and another issue was going on, it's not working properly & told me that parts will be needed and he would contact his company & my Home warranty soon for cost of parts shortly. I gave him my email address. He let me know each step that had to do in order to properly repair the appliance. Next day wait for company to get back to me with more info.
Kimberly W,
Arnold, MDMicrowave technician
He had fhe parts delivered to my place to fix the microwave door. In the beginning the microwave tripped where it wad plugged from a different outlet than the problematic oven. - then he realized the fuse busted, so he replaced it and the microwave worked. I know it was not the new circuit breaker!
Celeste C Cruz,
Silver Spring, MDWindow too wide.
I had a very simple problem that took visits to fix. 15 to look at the microwave and order parts and a return visit for 10 minutes to fix. However, I had to miss two days of work because the window was the whole day. Unacceptable, but not Mark's fault.
Terri T,
Bedford, NHMicrowave
John replaced the front control panel and did a good job. I would have given him five star if he was punctual. Overall, great job!
Gideon G.,
Lincoln, CA