Microwave Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

3.6K


Average Rating

4.7/5

Technician is fine
September 24, 2024
Overall rating

I didn't think the 25 year microwave would be covered. I told Sears over the phone I could not get to the model # or serial number because a person would have to pull the heavy Kenmore microwave out of the wall. I am too old to do it. Sears that would be no problem. The technician could do it. I was Right. It was a problem. The technician could not/would no pull it out. It was a waste of time.

Dewaine N,

Rockford, IL
Good Worket
September 18, 2024
Overall rating

Very prompt, positive,polite and professional worker. He did a great job.

Satisfied Customer,

Black Jack, MO
Gib microwave
September 14, 2024
Overall rating

Everything was fine till I saw four screws on my counter and one of my filters that was just 2 months old pushed up in the middle causing the filter to be unusable. There fire on have to purchase another one. Thses are soft aluminum filters. Microwave wave works but now I'm wondering for how long. Guess I'll need to save the screws.

Brenda G,

Brunswick, GA
Microwave service0l
August 31, 2024
Overall rating

Could not find the problem so I'll have to wait until it occurs again and then call again.

Larry D,

Crown Point, IN
Awesome service tech
August 13, 2024
Overall rating

Scott was polite answered questions and was on time. Diagnosed the problem and made his recommendations. Overall great experience.

Wayne D,

Brunswick, GA
Repair not completed, but appreciate the time and effort.
August 10, 2024
Overall rating

Arturo worked on the service order to repair my built in microwave oven for approximately 5 hours. While it is not yet repaired, I appreciate the attention and patience he demonstrated while working through different problems he encountered with this repair. Arturo was advised by the company that a new service order would be placed on Monday.

Janet T,

Fairfield, CA
Good
August 08, 2024
Overall rating

It was good solid and quick work the only issue was the wrong door was ordered which was not the technician

Paul S,

Cheyenne, WY
MW fix
August 07, 2024
Overall rating

Very efficient and courteous. Lost a star only because 15 min was spent on the phone with central.

Ter,

Hockessin, DE
Henryk
August 06, 2024
Overall rating

Henry( has been out here a few times he is very helpful and polite and always gets the job done

Joe Q,

Melrose Park, IL
Excellent
July 31, 2024
Overall rating

Very consciousness of his work, professional and a great commicator. Drew represents this company extremely well.

Carl H,

Sioux City, IA