Microwave Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.6K
Average Rating
4.7/5
Good service
Good service, but one of the two issues still persists.
Keith B,
Mount Pleasant, SCDecent service but slow
I submitted this request on Sept 22 it was about a month ago and they finally came today and fixed it Oct 20. The wrong part was ordered first and had to reorder a new part after a visit. My scheduled service also has been canceled a few times and needed to reschedule and sometimes without any notice
Osa W,
Silver Spring, MDMicrowave
The guy was very nice and he was going to submit for a product replacement. He was going to call 2-10 home warranty and was going to call me back with the details and next steps. I have not heard back from him yet, so just awaiting his phone call.
Alexander G,
Kansas City, MONew oven that never worked since it was installed Dec 2024.
We are most disappointed in Sears Home Service. Two appointments that we were given, namely for July 21, 2025 and August 19, 2025 were never kept be Sears. We kept each appointment, which required us to travel 500 miles to be at the property July 21,2025 and travel 300 miles for the Aug. 19, 2025 appointment. All for nothing as no service person turned up on either occasion.
Margaret R,
S Lake Tahoe, CAService
He arrived within the designated time was professional, and performed a thorough diagnostic service and was teaching a new technician at the same time and was very thorough in his explanations to the new technician
Rick W,
Salinas, CAFix the problem
The technician was very knowledgeable and informative. He fix the problem
Qiana P,
Smyrna, DENot waiting at door
The first day he was scheduled, he reported that he knocked on the door, found no one home and left. I was home waiting. Didn't hear knocking as I was upstairs. He didn't ring bell or leave a number where I could call him and request he return 2 minutes later. So I lost a day. Second day I stood by door so I caught him . No complaints about visit.
Sara C,
Ridgefield, CTIncomplete Repair
I understand my service was denied and await better explanation. Gary was thorough and the original tech (Harold) May have mis-identified my equipment! Waiting!!
Walterine Dacus-Johnson,
3508 Beekman Dr., Fort Worth, TX 76244Review
Mr. Donald was professional, knowlwdgeable and efficient. He left the work area clean. He came on time.
Doug&maria T,
Uppr Marlboro, MDTIMELY support
Thank you. Appreciated his help. Hope we get the new part or new one for the replacement soon as we need this quickly.
Rajagopal K,
San Diego, CA