Microwave Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

3.6K

Average Rating

4.7/5

Awesome job!
July 26, 2023
Overall rating

Enjoyable person to talk with. Showed issues and described why they were issues that needed to be fixed.

Troy W,

Locust, NC
Excellent Service
July 26, 2023
Overall rating

Thank you James for getting us back up and running. Appreciate your detail answers to our questions and for your knowledgeable answers.

Shymia B,

New Castle, DE
Microwave repair.
July 26, 2023
Overall rating

Technician was efficient, professional friendly and apologetic for me having to wait 2months for service to be completed.

Brenda Harris,

Philadelphia, PA
Abandoned
July 26, 2023
Overall rating

Isiah is good technician. Professional, polite, competent. Sears Home Services on the other hand came to fix our microwave in September 2022. After sending out 3-4 different technicians and replacing several parts, they abandoned us. The last I heard from them was a part was being ordered. Choice Home Warranty closed that claim and reopened with another company who, to make a long story short, abandoned us too. Hence , it was reassigned again to Sears Home Services. The technician arrived and determined the unit needed to be totally rebuilt or replaced and said would check with CHW. Next thing I know case was canceled with Sears HS and reassigned again.

Pat G,

Canton, GA
Very friendly and professional
July 26, 2023
Overall rating

Paul was very knowledgeable and knew exactly what the problem was. He was able to fix it quickly!

Shaina M,

Union City, PA
Microwave repair
July 26, 2023
Overall rating

Very efficient. Made repair expeditiously. Would definitely recommend to others.

Cynthia W,

Orange Park, FL
Microwave repair
July 26, 2023
Overall rating

Did what was necessary to fix microwave as promised. Great!

Bill K,

Fort Smith, AR
Stuart was courteous, did the job promptly.
June 25, 2026
Overall rating

Stuart was not able to reposition the vent hood, it was a reported issue. It was stated that it was a two person job. Your AI call tracking/ scheduling needs a lot of work.

James M,

De Witt, MI
Quick thorough visit.
June 15, 2026
Overall rating

Carlos was very friendly and did what he could. However, since he assessed my microwave and determined it needed a complete new control board, I have not heard back from him nor Choice. Would love an update.

Jane H,

Corpus Christi, TX
Nice Guy
April 22, 2026
Overall rating

I have no issue with Robert. He courteous and gets the job done. Sears customer service is another story.

Duval C,

Union, NJ