Microwave Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.6K
Average Rating
4.7/5
Great repairman
Tim is a very pleasant person. He is thorough and explains everything as he works.
Charles B,
Piedmont, MOEXCELLENT, PRO TECH; EXT. !!POOR CUST. SERVICE; SCHED. SYS.
*UNPROFESSIONAL-UNETHICAL-LACK OF COUSTOMER SERVICE; CONSTANT CALL-ROUND ROBIN INEFFECTIVE PROCESS (TOTAL CALLS FOR US=32); MORE THAN 8 NO SHOWS FOR APPT.; LACK OF INTEGRITY W/WARRANTY CONCERNS; NO CONSISTENCY IN VARIOUS DEPT. REPORTS/CONVERSATION/CUSTOMER PORTAL! SCHEDULING IS absurdity-TOTALLY, LUDICROUS 7-6PM ; 8-5PM ; WAITING NOW 9+WEEKS FOR ...YET NO RESOLUTION
Penelope W,
Accokeek, MDMicrowave
Technician was professional and knowledgeable. He was prompt and courteous.
Jim C,
Cleves, OHMicrowave repair
I'm impressed by the quick appointment and shipment of the part. However, I do thing it is a bad design flaw that a broken latch will cause a circuit breaker to trip.
Daniel K,
Chicago, ILGreat Service
Fred was on time on the day promised. He evaluated the problem and explained what had happened clearly. He then explained all of our options and related costs. The parts and repair would have cost ad much as a new unit. So, we chose to shop for a new unit.
William R,
San Martin, CAMicrowave
He diagnose the problem and fixed my microwave on the first try. Robert is very good at his job and customer service.
David T,
Garland, TXSolid
Professional and personable. Took time out of his busy schedule to make sure all of my concerns were addressed.
Bobby J,
San Luis Obispo, CAGreat technician
David was very professional , courteous and knowledgeable. He answered all my questions and was very pleasant to talk to. Thank you David !
Andrea S,
Charlottesville, VARepair
Paul was amazing he ordered the part we needed cane back and installed it very professional he's an amazing repair person gets right to the problem and takes care of it. A great asset to your team
Jean W,
Waterford, PAMicrowave repair
Robert was a pleasure to have for my repair. He was very professional and courteous and diagnosed the problem with ease and made the repair. I am very happy to have my appliance back up and running. Thank You Robert.
Jacqueline E,
Staten Island, NY